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Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.

  1. DELETE ADVANCED BOOKINGS AT ONCE INSTEAD OF INDIVIDUALLY

    The ability to delete advanced appointments if schedule changes, instead of going through 6 monthly occurrences and deleting one by one. For example, tomorrows appointment needs to cancel and make it for the following Monday, but I've already done 6 occurrences on a 4 weekly schedule, so need to delete them all and re-advance book from next Mondays date. Currently I have to do them one by one for 6 occurrences and sometimes more then 1 pet per booking.

    19 votes
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  2. Vets tab - to save inputting time

    Can we have a facility for individual groomers to add the popular vet practices in the area to the system and then use a drop down box for the info to be completed?

    11 votes
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  3. make the "we miss you" sms and email service specific and only if the client has not been in since the origional appointment

    I offer grooming as well as many other services. I want to send a "we miss you email" to my clients six weeks after their grooming appointment. I only want to send it to grooming clients and I only want to send it if they have not been in since that appointment. I think this should be possible

    8 votes
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  4. Pets behaviour drop down list

    Is it possible to expand the list of options or for us to tailor our own list?

    8 votes
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  5. connect schedule to client search

    make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

    16 votes
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  6. Direct link from daily schedule to pet cut notes.

    Have a direct link from daily schedule to pet cut notes so that they can be easily viewed QUICKLY and updated without having to go through the client lookup. The hover over the pet name in the schedule doesn't seem to work.

    23 votes
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  7. allow a section where you can enter in expenses

    So a separate program or spreadsheet doesn't have to be used, can there be a section where you enter in your business expenses (fuel, stock, tools etc)

    3 votes
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  8. 15 votes
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  9. colour change appointments for inbetweener grooms or just bath no grooming

    colour change appointments for inbetweener grooms or just bath no grooming

    33 votes
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  10. have a "time required" function for each dog.When booking the dog the end time automatically adjusts.

    This would save time when booking regular dogs in. Allowing for an override function should it just be required.

    22 votes
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  11. Vet name and address - be able to save popular ones in groomers area

    similar to the grooming service, so the name, address and phone number can be available on drop down box to enable completion quicker

    4 votes
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  12. the re book facility back please

    the re book button as before after completing the dog

    22 votes
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  13. 6 votes
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  14. Vaccination/Medical flags

    I would love to see an area to input/select vaccination information, and maybe a way to flag it if the vaccination is expired, or maybe just a way to highlight. Tired eyes can skip over information like that just typed in notes. Some way to flag or make a notice of pets with medical issues, such as seizures, would be nice as well.

    14 votes
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  15. Add the abilty to insert photos/graphics into a campaign

    this would make the campaign more attractive, and encourage customers to read the emails.

    69 votes
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  16. Add the ability to send SMS miss you reminders as well as email as if clients do not have email the miss out on the reminders

    We have quite a large number of elderly clients and although they do have mobile phones they have get to get computers and email, this means that they don't get the miss you emails. If a SMS could be sent as well it would be worth it for the small cost of a text.

    14 votes
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  17. New client email

    It would be great if the was a welcome email that would automatically go out to new clients, with a new client form in it. That way, you could simply get their email instead of getting all that info over the phone. And since it would be coming from petstar, maybe it could automatically be entered into the client's file. Not sure maybe this is too ambitious, but it does hurt to ask. :)

    33 votes
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  18. A way to enter the pets birthday so that when the actual birthday day arrives, an email is sent automatically to the customer with a message

    Add a grid to input pet's birthday. When day arrives, an email is sent automatically to customer with a standard message "happy birthday to......"

    68 votes
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  19. appointments and schedule at multi locations- with a Master overview

    I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

    46 votes
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  20. Feature for websites

    I would like there to be a widget where clients can register all their information, schedule appointments, cancel appointments, etc... At the same time keeping the privacy of all my clients info away from the public.

    20 votes
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