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129 results found

  1. Add the abilty to insert photos/graphics into a campaign

    this would make the campaign more attractive, and encourage customers to read the emails.

    69 votes
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  2. Add the ability to send SMS miss you reminders as well as email as if clients do not have email the miss out on the reminders

    We have quite a large number of elderly clients and although they do have mobile phones they have get to get computers and email, this means that they don't get the miss you emails. If a SMS could be sent as well it would be worth it for the small cost of a text.

    14 votes
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  3. New client email

    It would be great if the was a welcome email that would automatically go out to new clients, with a new client form in it. That way, you could simply get their email instead of getting all that info over the phone. And since it would be coming from petstar, maybe it could automatically be entered into the client's file. Not sure maybe this is too ambitious, but it does hurt to ask. :)

    33 votes
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    planned  ·  2 comments  ·  Admin →
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  4. A way to enter the pets birthday so that when the actual birthday day arrives, an email is sent automatically to the customer with a message

    Add a grid to input pet's birthday. When day arrives, an email is sent automatically to customer with a standard message "happy birthday to......"

    69 votes
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    planned  ·  4 comments  ·  Admin →
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  5. appointments and schedule at multi locations- with a Master overview

    I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

    46 votes
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    planned  ·  3 comments  ·  Admin →
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  6. Feature for websites

    I would like there to be a widget where clients can register all their information, schedule appointments, cancel appointments, etc... At the same time keeping the privacy of all my clients info away from the public.

    20 votes
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    started  ·  1 comment  ·  Admin →
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  7. NOTES section

    As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
    Can this be repeated automatically instead of retyping each visit?

    1 vote
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  8. Video to view to see what the benefits are of upgrading

    Video tutorial to show existing users on basic package what they would receive if they upgraded

    1 vote
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  9. Show alert when booking, and add alert symbol to schedule view without having to hover each appointment

    When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.

    Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.

    Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…

    0 votes
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  10. Add a year calendar view..........

    In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.

    3 votes
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  11. change of e mail message

    Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders

    1 vote
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  12. Integrate with ePosNow to take payments.

    ePosNow have many pet/grooming businesses that would benefit from this integration.

    8 votes
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  13. Holiday and Birthday emails

    We hope that in the near future we will be able to automatically send out holiday e cards to all of our wonderful clients. It would be wonderful if we were able to have a small hand in the creation as well (ex. adding a picture and name). Thank you! Have a happy and peaceful holiday.

    6 votes
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  14. sales by groomer

    Being able separate financial activity by groomer. It makes pay easier.

    1 vote
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  15. add an area to add products, similar to how you can add services

    If you know a client uses a particular product regularly and you sell it - you can remind them to make the purchase. Adding an inventory function would be nice too.

    1 vote
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  16. NOTES AND AMOUNT TO SCHEDULE

    WE SHOULD BE ABLE TO WRITE A NOTE FOR EACH GROOMER OR RESOURSE TO LET THEM KNOW ABOUT EACH DAY OR TO BLOCK OFF THE APPOIUNTMENT TIMES THEY DONT WANT BOOKED OR THE AMOUNT OF DOGS EACH GROOMER WANTS

    2 votes
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  17. 5 votes
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  18. 2 votes
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  19. Allow dual view of two locations, two subscriptions to one owner, as i have multiple sites and have to pay x3 times. Discount please

    Multiple user, discount price
    Multiple view to see which salon has bookings, busiest etc. and manage.
    All on one email instead of several as i have now.

    4 votes
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  20. EACH GROOMERS PERCENTAGE AND WHAT THEY MADE AND WHAT THE SHOP MADE

    IN THE FINACIAL ACTIVITY SHOW WHAT EACH RESOURCE MADE AND CALULATE THEIR PERCENTAGE OF INCOME

    1 vote
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