General
Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.
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NOTES section
As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
Can this be repeated automatically instead of retyping each visit?1 vote -
Video to view to see what the benefits are of upgrading
Video tutorial to show existing users on basic package what they would receive if they upgraded
1 vote -
Show alert when booking, and add alert symbol to schedule view without having to hover each appointment
When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.
Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.
Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…
0 votes
AdminPetstar
(Employee, Petstar)
responded
Hi, when you add the appointment and search for the pet, if you hoover over the (!) it will bring up the note.
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Add a year calendar view..........
In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.
3 votes -
change of e mail message
Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders
1 vote -
Integrate with ePosNow to take payments.
ePosNow have many pet/grooming businesses that would benefit from this integration.
8 votes -
Holiday and Birthday emails
We hope that in the near future we will be able to automatically send out holiday e cards to all of our wonderful clients. It would be wonderful if we were able to have a small hand in the creation as well (ex. adding a picture and name). Thank you! Have a happy and peaceful holiday.
6 votes -
sales by groomer
Being able separate financial activity by groomer. It makes pay easier.
1 vote -
add an area to add products, similar to how you can add services
If you know a client uses a particular product regularly and you sell it - you can remind them to make the purchase. Adding an inventory function would be nice too.
1 vote -
NOTES AND AMOUNT TO SCHEDULE
WE SHOULD BE ABLE TO WRITE A NOTE FOR EACH GROOMER OR RESOURSE TO LET THEM KNOW ABOUT EACH DAY OR TO BLOCK OFF THE APPOIUNTMENT TIMES THEY DONT WANT BOOKED OR THE AMOUNT OF DOGS EACH GROOMER WANTS
2 votes -
5 votes
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2 votes
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Allow dual view of two locations, two subscriptions to one owner, as i have multiple sites and have to pay x3 times. Discount please
Multiple user, discount price
Multiple view to see which salon has bookings, busiest etc. and manage.
All on one email instead of several as i have now.4 votes -
EACH GROOMERS PERCENTAGE AND WHAT THEY MADE AND WHAT THE SHOP MADE
IN THE FINACIAL ACTIVITY SHOW WHAT EACH RESOURCE MADE AND CALULATE THEIR PERCENTAGE OF INCOME
1 vote -
Weight Space under dog info
My pricing goes by weight so I spot for weight under pet info would be nice.
2 votes -
2 votes
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Pet Has Checked In Tab/ Also a Phone or Tablet Application?
This way it doesn't just show the appointment that was made along with no show and completed. Also anything in the works or possibilities for a phone/ipad/tablet app?
4 votes -
Better Navigation Links Between Pages
I would like to be able to click on client names in the schedule/appointment screen and be taken to their client record. Often I have to go back to Client > Search for Client > Click on Client > Click On Pet > Click on Appointments to see how long they left between their last grooms or how much they were charged for a previous groom etc.
Similarly for adding a new breed, if I'm in a client record adding a pet and the breed isn't already in the list (especially for crossbreeds and miniature versions) I have to cancel…
7 votes -
Add credit card processing capabilities
With add on options such as Stripe, PayPal, and more, allowing credit cards via the system simplifies end of day processing, close out and reconciliation. Partnering with companies such as Stripe allows integration with the online booking form and the ability to eliminate bounced checks, no shows, cancellation policies, etc.
5 votes -
When you click the list button it only shows the current day and not future dates.
The list button only shows the current days appointments and not the next day or subsequent days even if you are looking at a future date.
1 vote
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