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← Customer Feedback for Petstar

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122 results found

  1. Mobile groomers

    Able to choose the way you want appointments to appear on schedule for us mobile groomers we really need to view at a glance what area on what days without going into client card that would be really helpful.

    18 votes
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    completed  ·  1 comment  ·  Admin →
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  2. Allow us to type in whatever needed into the "BREED" box?

    We have TONS of mixed breeds such as a Golden Doodle, Cockapoo, Maltipoo Labradoodle or, may just need to put in "Chihuahua mix". If we do this now, after the save, it breed just says "UNKNOWN BREED". Please help. Thank you!

    1 vote
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  3. I would like to see company logo or name when Iog in and maybe a invoice area....

    I would like to see company logo or name when Iog in and maybe a invoice area....

    24 votes
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    1 comment  ·  Admin →
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    completed  ·  AdminPetstar (Employee, Petstar) responded

    Under Reports, you now have the ability to create an invoice.

    Upload Company Logo, has been accepted for development

    02-04-2016
    Completed, Logo now on invoice.

  4. is that any way to record walk-in customer ?

    customer can make appointment and also can be walk-in. a record that can show this customer normally do walk in or making appointment.

    3 votes
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    completed  ·  AdminPetstar (Employee, Petstar) responded

    Pet Schedule must have a client &pet in order to book an appointment too, its also beneficial to have this information so you will be able to send marketing communications\reminder to the customer.

  5. Invoicing

    Is there a way to bill/invoice a client for services?

    17 votes
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  6. would like to personalize the automatic email, since I live in Italy and most of my customers don't speak English!!

    9 votes
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    completed  ·  2 comments  ·  Admin →
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  7. Can you email all clients at once?

    emal

    5 votes
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  8. market a coupon and text reminders

    Some of my customers don't have email addresses so text reminders would be a good way of keeping them in the loop on specials and appointments.

    8 votes
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  9. Appointment report

    The ability to pull up a report of dogs that havent been scheduled in a particular length of time. Ie. a report showing all the dogs that havent been in for 8 weeks. So clients do not get overlooked for reminders.

    25 votes
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    completed  ·  0 comments  ·  Admin →
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  10. Emergency Contact details & Vet contact details

    I have recently opened a pet sitting business and you need to have a reference to emergency contact details while the client is away incase of any unforseen home or pet emergencies and the client cannot be contacted. Same in the case of the vet contact details - what if something serious happens to the pets while the client is away and they need immediate veterinary attention.

    21 votes
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  11. I would like to be able to have an option to print client receipt when you press button for completed groom

    69 votes
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    completed  ·  2 comments  ·  Admin →
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  12. Could do with an apple iPad app for easy access at present have to go through my emal for access

    2 votes
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    completed  ·  2 comments  ·  Admin →
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  13. multiple groomers

    how about being able to schedule multiple groomers? most shops have more than one groomer.

    47 votes
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    completed  ·  6 comments  ·  Admin →
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  14. database pricing

    just wondering if this database will always be free, or only while in testing stages. Its great but dont wont to add all my clients if in a few months it going to cost hundreds of pounds to keep?

    1 vote
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    completed  ·  1 comment  ·  Admin →
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  15. Make it suitable for cattery/kennel bookings

    How about a similar/same system for catteries & kennels. Instead of appointment times you would have arrival date & collection date plus a field for penthouse/pen number. The reminder system is such a good idea I'd like to make use of this.
    I'd be really happy to help on something like this.

    4 votes
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  16. New breeds like cavapoo.cachon.cokerpoo etc.. Which is not in the system

    Ability to choose new breeds like cavachon.cockerpoo.cavapoo which are not listed.

    3 votes
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  17. a pattern of a dog so if any problems with the dog we can put a spot in the area ie if it has a bad hip or bad skin ect

    A outline picture of the dog front and back were you can put a red dot in the area of trouble ie bad leg right or left ect

    1 vote
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  18. Reports

    It would be great if we could reveiw monthly or annual reports on
    1. How Many clients cancelled/on shows
    2. types of dogs in
    3. financial reports

    62 votes
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  19. list of single clients appointments that are made in advance

    Are you able to print out a list for a particular client that shows all of their appointments for a specified date range? e.g. if you make appointments for a client 12 months in advance can you just print out a report for them and yourself showing those appointment details? ( apologies if this is already available)

    21 votes
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  20. Reoccurring appointments.

    Is there any way you can enter reoccurring appointments, I have daily, weekly and fortnightly and I'll take A while to enter them separatley.

    48 votes
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