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← Customer Feedback for Petstar

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129 results found

  1. Add the space bar in between area code and phone numbers it makes it difficult to read

    2 votes
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  2. Pet Has Checked In Tab/ Also a Phone or Tablet Application?

    This way it doesn't just show the appointment that was made along with no show and completed. Also anything in the works or possibilities for a phone/ipad/tablet app?

    4 votes
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  3. Better Navigation Links Between Pages

    I would like to be able to click on client names in the schedule/appointment screen and be taken to their client record. Often I have to go back to Client > Search for Client > Click on Client > Click On Pet > Click on Appointments to see how long they left between their last grooms or how much they were charged for a previous groom etc.

    Similarly for adding a new breed, if I'm in a client record adding a pet and the breed isn't already in the list (especially for crossbreeds and miniature versions) I have to cancel…

    7 votes
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  4. Add credit card processing capabilities

    With add on options such as Stripe, PayPal, and more, allowing credit cards via the system simplifies end of day processing, close out and reconciliation. Partnering with companies such as Stripe allows integration with the online booking form and the ability to eliminate bounced checks, no shows, cancellation policies, etc.

    5 votes
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  5. When you click the list button it only shows the current day and not future dates.

    The list button only shows the current days appointments and not the next day or subsequent days even if you are looking at a future date.

    1 vote
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  6. add box for color of dog

    Add box for color of dog

    8 votes
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    under review  ·  1 comment  ·  Admin →
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  7. reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.

    Please reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.

    1 vote
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  8. Need more space in the cut note fields.

    Running out of space to document incidents and grooming records in each dog profile. More space is needed in each field to hold all recorded info.

    5 votes
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  9. Please add a pull down for contact phone numbers.

    This would allow us to add in other family member's names, etc as opposed to just being stuck with "home, work & mobile" spaces. It would also allow us to add and see alternate contacts on the first page instead of having to go to the pet's info page to see "alternate contact". Thank you!

    3 votes
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  10. box/choice for spay or spay/neutered instead of just neutered

    Change neutered to neutered/spayed OR have 2 boxes to choose from

    1 vote
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  11. "dog colour" in "details form"

    5 votes
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    under review  ·  0 comments  ·  Admin →
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  12. have an option on booking appointments or events to mark them all day

    Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.

    4 votes
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  13. Print daily schedule suitable for mobile groomer

    We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?

    2 votes
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  14. Is there a way to customize the schedule view?

    Is there any way to change the display of the schedule? ie., font size, font style, background color, color code services, etc.?

    5 votes
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    1 comment  ·  Admin →
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  15. Make a way of paying off the charge ie as BACS, cash or cheq so easier to cash up with financial report

    It would be much easier to cash up and work out how much to bank of each type if you could pay off as BACS, cheq or cash. Thanks

    7 votes
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  16. allow phone number to also include their name, so you can call either of owners if they are married and know who your calling.

    4 votes
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  17. Area to record pet height on pet details. Many breeds vary drastically in height. Charges need to reflect those over the normal breed standa

    To help with accurate work planning and charging apprpriately.

    4 votes
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  18. allow for U.S. style phone number entry (area code) xxx-1234

    and we call them cell # rather than mobile number

    1 vote
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  19. For more than one dog per family checking them out by owner so you can have a total price for owner and not checking out 3 different dogs

    I have 3 dogs one family I have to add up on paper her total and check out 3 different dogs. is it possible to have it be totaled and checked out when completed all three get completed rather than individually doing all of them

    12 votes
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  20. Add an asterisk on tabs with info

    Helpful to indicate on top of tab if a photo exists or if anything entered into the medical notes to bring groomers attention to it.

    1 vote
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