General
Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.
122 results found
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1 vote
This can already be achieved by adding Resources (ie Run 1, Run 2, etc..) to your schedule, simply book a pet to a resource – This is a premier feature
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To be able to export client data to a spreadsheet for data quality verifiaction and/or a mail merge.
A similar idea was declined even though it got 41 votes. This is our data, our customer details and yet we can not export it for our own use. We should be able to see where fields have not been correctly entered such as a home phone number in a mobile number field.
We should then be able to extract OUR data in to a spreadsheet for a mail merge. Why can';t we do this? Why was this suggestion declined?9 votesA report has been added to the the system
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Allow viewing of sent emails.
Would it be possible for us to see which emails have been sent out, especially the miss you emails in the same way we can look at the SMS text log.
1 voteAvailable in ShakeYourTail
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21 votes
Note can now be displayed in the schedule for appointments, simply change the display settings for this.
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Can a facility be included to "sort" by resource ? The reason is so I can see what each resource has produced financially.
The Appointment report currently sorts by date I would like the opportunity also to be able to sort by Resource so that each Resource is collected together and ideally a total per resource would be helpful.
6 votesAvailable in ShakeYourTail
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Email
I would like to be able to email all my clients at one time so I can send them new updates about the Salon, promotions, newsletters rather than still having to store email info in excel and doing a mail merge it would be easier to have everything on on program.
1 voteHi Suzanna, this feature all ready exists, if you upgrade your account to Premier this is one of the features included.
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A printable client page to file.
I would love the opportunity to be able to print out my client and dogs full details on one page so i can file it. Im not sure if you can already do this i have had a look...........
32 votesCompleted
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Be able to print out daily schedule
Can the daily schedule be printed out with cut notes displayed for each dog?
10 votesLocated under Reports
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Ad features that allow us to book jobs for Doggy daycare, and boarding.
This could be an optional calendar that is viewed as an overlay, or a completely different calendar. It would be amazing if your system allowed us to dictate our total capacity, such as....
I can hold 35 dogs for Doggy daycare, and 25 dogs for overnight boarding. then it would constantly let us know what our expected occupancy is as the spots get booked up, and we could then determine times of the year when we can increase our prices accordingly, kind of like the hotel industry does now.
24 votesThis can be achieved by adding another resource.
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Add the Dog Cut notes the the calendar view
Add the Dog Cut notes to the calendar view so that you can print the ticket for each job and give it to the groomers, and they have the instructions for that job order.
We don't have the budget to give every groomer a computer of their own, and half of them don't even know how to use the computers. I would like to be able to pull up the calender in the morning and click one button to print all of the work orders for that day so that they can be handed out to the groomers. But the…
18 votesWhen opening an existing appointment, hover over pet name and a green box will appear showing cut notes.
Printable Reports are located in the Reporting Section
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Add behavioral and/or medical note "sticker" with the pets' names.
Some sort of "sticker" like a star, happy/sad face or something of the like that will show with the pets' names to tell us if that is one of our exceptionally well behaved clients versus one that may be nippy or loud, etc. Maybe even a special indicator for known medical issues as well? That way, we know what to expect the second we input the name while scheduling an appointment.
18 votesPet Behaviour has been added, as well as client alerts to pop up when booking appointments or viewing a client record.
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Add Resources on the Financial Reports
It would be great if we could add Resources to the financial report so we know what resource completed the services.
6 votesAvailable in ShakeYourTail
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My idea is to fix the text messaging problem your software is having. I have requested help twice and two weeks later, still no reply.
Fix the problem now. Text messaging sending appoints for June 2013 randomly addressed to other customers. Here is my number since I can get no support on-line or telephone: 478-224-2883
1 vote -
Dog walker option
All lot of dog walkers bring in dogs, would it be possible to have a number of dogs under a dog walker but also have the owners details still there.
3 votesThis already exists if you use our Premier Version
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Can you add a place for a discount space under the product/service
there is a spot to add your own product or service but we have coupons and special offers is it possible to get a discount spot where we can take money off the total and know that a discount was given
10 votesYou can create a “discount” service and add a negative amount, then add this to the appointment
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9 votes
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12 votes
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Multiple pets per ticket
Many of my clients have multiple pets, which they tend to bring in together. It would be nice if the I could book all of the client's pets under one ticket, when they come in together.
76 votesCompleted and Live
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Could there be a Kelpie and Corgi and the ability to add a eg; "dog breed: cross" in the pet list
HI I'm from Australia and we have Kelpie's that come in now and again for bath's ect
1 voteYou can add your own custom breeds under teh “Pet Breeds” section
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online booking
Without online booking there is no way I would switch my current service. I really like your set up better but the features Storevantage offers are much better. Including being able to see daily/mthy revenue, online booking. And I"m a little turned off by the buying text packages. My current provider charges a mthly fee for all of its services combined. I'd much rather pay a flat mthy fee
46 votesCompleted
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