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← Customer Feedback for Petstar

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122 results found

  1. Icon for desktop?

    Maybe you have one and I just don't know how to get it..but it would be much easier to click an icon on the desktop to bring you the site.

    9 votes
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  2. have a daysheet as VanityFur did.

    2 votes
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    completed  ·  0 comments  ·  Admin →
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  3. Need to be able to add vet info and multiple dogs per customer

    14 votes
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    1 comment  ·  Admin →
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  4. i would like to see some kind of feature to allow me to add the monthly sales or yearly sales

    i would like to see a feature that would allow me to total my net sales for the month or even the year ,allowing me to see my total income for the time being

    19 votes
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    completed  ·  2 comments  ·  Admin →
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  5. Allow a dropdown choice of the amount of time before a reminder text/email is sent.

    We require two days, or 48 hours, notice to cancel or amend an appointment. Our customers have signed up to this when they registered. Giving them a reminder two days in advance allows them to keep to our terms and conditions.

    18 votes
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  6. under the pets name section it doesnt show breed I have 10 mollys can it show breed next to name?

    69 votes
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  7. if no home phone number the mobile number doesnt show unless you go into the information, can mobile number be primary?

    21 votes
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    completed  ·  1 comment  ·  Admin →
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  8. Would like to edit emails so we can put specials on for clients

    Would like to add details at bottom of specials we do at the salon for our clients

    7 votes
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  9. There are a few changes and/or improvements that we would like to see

    One is the ability to group pets that have the same owner together in the same appointment slot.
    Second would be the ability to view a client list that includes the owners name, pets name, contact info for our entire database.
    Third would be for an option on how to view the schedule. We schedule all drop offs to be between 9-11 am, that means when we view the schedule we can not see the complete name of most of the dogs.
    The fourth and last change we would like to see for now is for the schedule to show…

    37 votes
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    completed  ·  AdminPetstar (Employee, Petstar) responded

    The fourth and last change we would like to see for now is for the schedule to show the owners last name AND the pets name. Right now if we have 5 coco’s it’s not easy to see which is which.

    This has been completed,

  10. Be able to add more information about the dog

    Add more boxes for sex, age, neutered, vacinated, microchipped

    65 votes
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    2 comments  ·  Admin →
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  11. Show the client name as well as the dog and breed in the schedule page.

    30 votes
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    1 comment  ·  Admin →
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  12. Enable blocking out time slots for personal appointments to show unavailable times.

    35 votes
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    4 comments  ·  Admin →
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  13. Allow us to type in whatever needed into the "BREED" box?

    We have TONS of mixed breeds such as a Golden Doodle, Cockapoo, Maltipoo Labradoodle or, may just need to put in "Chihuahua mix". If we do this now, after the save, it breed just says "UNKNOWN BREED". Please help. Thank you!

    1 vote
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  14. Hi -

    Hi - Love your software! The schedule package doesn't work for my shop though. I have several groomers to schedule (overlapping as well) and the look of the current scheduling is difficult to discern. Any way the scheduling could have more of the look of the Vanity Fur scheduling?
    --Cathy at Purr-fect Pets

    1 vote
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  15. is that any way to record walk-in customer ?

    customer can make appointment and also can be walk-in. a record that can show this customer normally do walk in or making appointment.

    3 votes
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    completed  ·  AdminPetstar (Employee, Petstar) responded

    Pet Schedule must have a client &pet in order to book an appointment too, its also beneficial to have this information so you will be able to send marketing communications\reminder to the customer.

  16. A rebooking option with a reminder to book the dog in

    So the dog has just been groomed and the owner wants to book the dog in, in say 8 weeks time but wants you to remind them nearer the time to book the appointment. so a option to put this in the system so say in 6-7 weeks a reminder box pops up to tell you the dog is due for a groom............

    17 votes
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    completed  ·  AdminPetstar (Employee, Petstar) responded

    Very Similar to functions we already have, the Premier Feature has a miss you reminder which will automatically remind the client to visit every xx days since last appointment

  17. Is there a way to find out how many pets we have in our data base?

    Can I find out how many pets/customers I have in my data base?

    24 votes
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    completed  ·  1 comment  ·  Admin →
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  18. New breeds like cavapoo.cachon.cokerpoo etc.. Which is not in the system

    Ability to choose new breeds like cavachon.cockerpoo.cavapoo which are not listed.

    3 votes
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  19. a pattern of a dog so if any problems with the dog we can put a spot in the area ie if it has a bad hip or bad skin ect

    A outline picture of the dog front and back were you can put a red dot in the area of trouble ie bad leg right or left ect

    1 vote
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  20. Can you email all clients at once?

    emal

    5 votes
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    completed  ·  2 comments  ·  Admin →
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