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← Customer Feedback for Petstar

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129 results found

  1. Is there a way to show

    Can you show a day which can't ever be booked each week? We are closed every Sunday but keep getting appointment requests. I would like Sundays to not be an option to book, Thanks, Hannah

    2 votes
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  2. Update the mobile app to show events (currently no visibility).

    I keep thinking I'm free to book an appointment but I have an event planned in on the web system. If I'm on the go and take a call, I need to be able to reply on the mobile app schedule to check my availability accurately.

    2 votes
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  3. Add a photo to the miss you email

    To be able to personalise the miss you email with a photo of their dog, the same as in Store Vantage

    1 vote
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  4. Add an asterisk on tabs with info

    Helpful to indicate on top of tab if a photo exists or if anything entered into the medical notes to bring groomers attention to it.

    1 vote
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  5. allow for U.S. style phone number entry (area code) xxx-1234

    and we call them cell # rather than mobile number

    1 vote
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  6. box/choice for spay or spay/neutered instead of just neutered

    Change neutered to neutered/spayed OR have 2 boxes to choose from

    1 vote
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  7. reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.

    Please reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.

    1 vote
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  8. When you click the list button it only shows the current day and not future dates.

    The list button only shows the current days appointments and not the next day or subsequent days even if you are looking at a future date.

    1 vote
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  9. EACH GROOMERS PERCENTAGE AND WHAT THEY MADE AND WHAT THE SHOP MADE

    IN THE FINACIAL ACTIVITY SHOW WHAT EACH RESOURCE MADE AND CALULATE THEIR PERCENTAGE OF INCOME

    1 vote
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  10. add an area to add products, similar to how you can add services

    If you know a client uses a particular product regularly and you sell it - you can remind them to make the purchase. Adding an inventory function would be nice too.

    1 vote
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  11. sales by groomer

    Being able separate financial activity by groomer. It makes pay easier.

    1 vote
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  12. change of e mail message

    Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders

    1 vote
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  13. Video to view to see what the benefits are of upgrading

    Video tutorial to show existing users on basic package what they would receive if they upgraded

    1 vote
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  14. NOTES section

    As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
    Can this be repeated automatically instead of retyping each visit?

    1 vote
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  15. Booking/diary management. Would like a button above daily calendar when clicked on shows booking rules so staff can refer 2 (admin setup)

    Free text area for admin to add/list/describe salon booking rules - so staff can click on (have drop down list) to remind them of booking rules.

    We have different numbers of staff cover on different days and sometimes staff forget, so appts get made incorrectly. Currently my booking rules are written on a whiteboard but it would be super helpful to contain and have to hand this information within the diary - especially if on odd occasion am away from salon but might book a dog in.

    1 vote
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  16. Highlight customers (different colour) who always rebook

    Highlight customers (different colour) who always rebook on the day to easily see regulars and target emails for those who don't rebook

    1 vote
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  17. Alert for new features

    Maybe send out an email or have an alert when you sign in. I don't know how long the contract feature has been there for. I've only just noticed it!

    1 vote
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  18. have a 'how do you rate the service' sms

    1 vote
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  19. More options in Colour template to make its more corporate to own websie

    More option on the colour of the template for booking to make more corporate. Currently only 3 options

    1 vote
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  20. Take me off your mailing list as Nix has died and we do have any other pets.

    1 vote
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