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  1. I feel this could be good if you

    •Have it in a moblie app for easy access.
    •it needs to think faster.
    •it needs to be able to sync with your phone contacts so that your not having te right (double handle) clients details.
    (I find it a very big time waster)
    •I can take more than one pet with me and having to type in two dogs for the one job is time wasting.
    And
    •on the schedule (when opened out to a full week) having things planed in is awful to see, you really need to just open it to a day schedule and even then…

    6 votes
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      completed  ·  0 comments  ·  Admin →
    • pictures from mobile

      I would like to upload dogs picture from mobile or tablet!

      6 votes
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        completed  ·  0 comments  ·  Admin →
      • 3 votes
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        • online booking

          Without online booking there is no way I would switch my current service. I really like your set up better but the features Storevantage offers are much better. Including being able to see daily/mthy revenue, online booking. And I"m a little turned off by the buying text packages. My current provider charges a mthly fee for all of its services combined. I'd much rather pay a flat mthy fee

          46 votes
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          • allow breed specific search we had a lost dog and all groomers were searching there records only had breed of dog

            one of my workers found a dog and all the groomers in the area were looking to see if they had this dog for the grooming so we could contact the owner. it took me hours to look threw my hard cards instead of just putting the breed into the search box and getting a client list by breed it would have saved so much time. the dogs owner was found. It was another grooming salons dog and she said she had to do the same thing, it is what we call a holiday dog. they dont live on the…

            1 vote
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            • Date appointment booked

              when you look in a dogs booked appointment list want it to show the date the appointment was booked and time and ideally a box to put your name in when you book it

              3 votes
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              • Allow a dropdown choice of the amount of time before a reminder text/email is sent.

                We require two days, or 48 hours, notice to cancel or amend an appointment. Our customers have signed up to this when they registered. Giving them a reminder two days in advance allows them to keep to our terms and conditions.

                18 votes
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                • Ability to view the breed of the dog when searching for its name

                  We have many dogs with the same name on our books and I cannot remember each of their surnames, so when I search for 'Alfie' for example I have 10 Alfies pop up and I cannot tell which one I want to select because the search only mentions the surname and not the breed of the dog. It would be useful to view the breed of the dog/cat when you search for the name.

                  8 votes
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                    1 comment  ·  Admin →
                  • 2 votes
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                    • Grooming info be held in 1 place under each dog not under owner appts

                      I still use paper client cards because I want to quickly browse previous grooming info. Having to look under each appointment date to see previous lengths etc via owner page is too messy. Would be easier if there was some way to have tab or in notes that had date.. And then what groomer did, followed by next appointment date and appropriate info and so on. Like a log.

                      13 votes
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                      • Recurring appointments

                        Need to have the ability to schedule recurring appointments, including adjusting specific appointments.

                        3 votes
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                        • Cancelled appointment

                          I dont know if this exists already but i would like the option of seeing who has cancelled their appointment, as i dont do the booking and would like to keep a track of who has booked and who has cancelled

                          1 vote
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                          • for clients wanting to bring multiple pets on the same day/time it would be really handy if you had the option to add all pets at once

                            its very time consuming adding each individual pet to the diary when the clients has 3 or 4. I would be so handy to have an option to add all pets to the diary that belong to that client.

                            3 votes
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                            • To be able to export client data to a spreadsheet for data quality verifiaction and/or a mail merge.

                              A similar idea was declined even though it got 41 votes. This is our data, our customer details and yet we can not export it for our own use. We should be able to see where fields have not been correctly entered such as a home phone number in a mobile number field.
                              We should then be able to extract OUR data in to a spreadsheet for a mail merge. Why can';t we do this? Why was this suggestion declined?

                              9 votes
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                              • put your prices in UK pounds if your system works in the UK !

                                put your prices in UK pounds if your system works in the UK !

                                1 vote
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                                  completed  ·  1 comment  ·  Admin →
                                • Multiple pets per ticket

                                  Many of my clients have multiple pets, which they tend to bring in together. It would be nice if the I could book all of the client's pets under one ticket, when they come in together.

                                  76 votes
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                                  • 35 votes
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                                    • Bulk Bookings Please!

                                      Bulk bookings so that I can book my regular clients in advance without having to go to every date and add a booking

                                      28 votes
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                                      • I would like to see company logo or name when Iog in and maybe a invoice area....

                                        I would like to see company logo or name when Iog in and maybe a invoice area....

                                        24 votes
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                                          1 comment  ·  Admin →

                                          Under Reports, you now have the ability to create an invoice.

                                          Upload Company Logo, has been accepted for development

                                          02-04-2016
                                          Completed, Logo now on invoice.

                                        • fix the schedule fault that makes the bookings after 1.30 disappear on day/resource view

                                          Does this drive anyone else crazy. We have to repeatedly press "week" "day" "rescource" to see all the appointments for the day.
                                          Some of my less than brilliant staff members double book because the appointments are missing after 1.30.

                                          0 votes
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                                            completed  ·  3 comments  ·  Admin →
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