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122 results found

  1. Client Loyalty recording

    Is it possible to have some way of recording client loyalty, e.g. say you want to give your client their 10th groom half price etc. so that it would be visible when you make their appointments?

    14 votes
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  2. I'd love to see the option for two appointments per hour.

    My groomers each take 2 dogs every other hour. It's really confusing to put their 2nd 9:00 dog in the 10:00 slot...

    6 votes
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  3. As a pet sitter I would like to enter half hour visits for more than one day at a time and have it show each visit on each day instead of 1

    I would like it to show each visit on each day instead of one long visit. I would like to be able to do it easily.

    1 vote
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  4. add the number of visits to the loyalty section

    this would allow the groomers to keep count and also allow us to use the pet schedule in a loyalty scheme. IE, after 5 visits dog gets a free bath or whatever

    1 vote
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  5. 5 votes
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  6. For those groomers in the United States, it would be helpful to have a 12 hour clock. The 24 hour clock can be confusing to those unfamilia

    For clients and groomers in the United States, having a 12 hour clock for appointments would be helpful. The email reminders might be confusing in the 24 hour clock formar.

    6 votes
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  7. Downloadable version

    it would be better if you had a client version and it synchronised for backup reasons. That way the customer can still use the software withot interruption if the internet goes down!

    3 votes
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  8. capability of setting up your own price per product/service

    I am a mobile groomer that offers a number of different services and products. Not priced per breed but by size and fuel charges and some with discounted rates. It would be a great asset to be able to set up your own product/services and prices per item.

    3 votes
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  9. text message reminders 24 hours in advance?

    apologies if this has already been suggested but are you planning on text message reminders rather than just email?

    17 votes
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  10. Provide for more than one user per account

    My mom and I run our business together and would like to have separate user accounts. There should be a way to have more than one sitter. Thanks.

    45 votes
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  11. Provide ability to import information

    it would be good if you could import client excel or CSV files into Petstar. I currently have over 500 clients and there is no way i am going to sit and manually enter all their information. It would also be great if the clients could sync the information with google contacts?

    8 votes
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  12. facilitate fully deleting breeds as well as adding them - far too many breeds listed

    System would be far more efficient if breed list was smaller and suited to individual salon/groomer. To delete breeds that are rarely ever going to visit a groomer in the UK can be done, but still leaves the entry line blank and at the top of the list. I have got round this by making the breed "Z", but not ideal. Maybe a full breed list could be placed as a resource, with the ability to add to personal breed list should it be required.

    32 votes
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  13. Can we have a Cocker Poo as a breed and Labradoodle ?

    Can seem to select Labradoodle or Cockerpoo from drop down menu for breed of dogs

    3 votes
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  14. Allow us to type in our own breeds....

    Allow us to type in dog breed box. If it came up with suggestions as you start typing that would could then choose if we wish - this would eliminate us having to scroll through that very long list of breeds.

    3 votes
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  15. Be able to put how long each service or item will take to so that we don't have to do this on every booking made.

    So under a service you have:
    Service name:
    Service Price:
    Time Duration:
    Notes:

    2 votes
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  16. Add pet boarding dates, in and out dates on calendar

    Pet boarding schedule for pet kennels

    1 vote
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  17. Add letters of the alphabet on the right of the breeds so you can easily select the breed you want

    This way you are not endlessly scrolling down to find your breed. Just press on the letter to take you to the right heading

    2 votes
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  18. 1 vote
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    Lian, you can already do this under the menu option “Pet Breeds” then press “+ New Pet Breed”. Once added you can then assign to a Client\Pet

  19. Pet Sitting

    I have 38 sitters, so therefore, 38 schedules. We don't schedule certain times because traffic to the home could slow them down, dog is sick and needs more time, etc. We have certain time periods. I would love to speak with you further on creating something for the thousands of pet sitting companies out there. Check me out at www.profpetsit.com

    1 vote
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  20. Create the ability to delete things.

    Without the ability to delete scheduled items and services, etc. this software is useless. No offense but I won't be using it anymore until this happens.

    3 votes
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    You can delete an appointment at any point, until you change the appointment to “Completed” it then becomes locked.

    You can delete items & services, by clicking on the menu “Item & Services” click on the item you want to delete and press “Delete”

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