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129 results found

  1. Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.

    When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.

    If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.

    It would also avoid the risk of offending people if you don't remember them,…

    39 votes
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  2. Show what service the client is getting on the schedule page without clicking on the appointment

    So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

    37 votes
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    under review  ·  1 comment  ·  Admin →
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  3. Have an option to put in the dogs rough age rather than the Date Of Birth (not many people know this)

    Some pets are rescued or just at an age where the owner doesn't know the pets exact age

    15 votes
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    1 comment  ·  Admin →
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  4. Be able to book an appointment when on the client details

    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

    36 votes
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    planned  ·  0 comments  ·  Admin →
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  5. booking a new appointment directly from the current appointment before they leave

    We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
    Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

    35 votes
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  6. DELETE ADVANCED BOOKINGS AT ONCE INSTEAD OF INDIVIDUALLY

    The ability to delete advanced appointments if schedule changes, instead of going through 6 monthly occurrences and deleting one by one. For example, tomorrows appointment needs to cancel and make it for the following Monday, but I've already done 6 occurrences on a 4 weekly schedule, so need to delete them all and re-advance book from next Mondays date. Currently I have to do them one by one for 6 occurrences and sometimes more then 1 pet per booking.

    19 votes
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  7. Vets tab - to save inputting time

    Can we have a facility for individual groomers to add the popular vet practices in the area to the system and then use a drop down box for the info to be completed?

    11 votes
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  8. make the "we miss you" sms and email service specific and only if the client has not been in since the origional appointment

    I offer grooming as well as many other services. I want to send a "we miss you email" to my clients six weeks after their grooming appointment. I only want to send it to grooming clients and I only want to send it if they have not been in since that appointment. I think this should be possible

    8 votes
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  9. Pets behaviour drop down list

    Is it possible to expand the list of options or for us to tailor our own list?

    8 votes
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    1 comment  ·  Admin →
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  10. connect schedule to client search

    make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

    16 votes
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  11. Direct link from daily schedule to pet cut notes.

    Have a direct link from daily schedule to pet cut notes so that they can be easily viewed QUICKLY and updated without having to go through the client lookup. The hover over the pet name in the schedule doesn't seem to work.

    23 votes
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    started  ·  6 comments  ·  Admin →
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  12. allow a section where you can enter in expenses

    So a separate program or spreadsheet doesn't have to be used, can there be a section where you enter in your business expenses (fuel, stock, tools etc)

    3 votes
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  13. 15 votes
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  14. colour change appointments for inbetweener grooms or just bath no grooming

    colour change appointments for inbetweener grooms or just bath no grooming

    33 votes
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    1 comment  ·  Admin →
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  15. have a "time required" function for each dog.When booking the dog the end time automatically adjusts.

    This would save time when booking regular dogs in. Allowing for an override function should it just be required.

    22 votes
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  16. Vet name and address - be able to save popular ones in groomers area

    similar to the grooming service, so the name, address and phone number can be available on drop down box to enable completion quicker

    4 votes
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  17. the re book facility back please

    the re book button as before after completing the dog

    22 votes
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    planned  ·  2 comments  ·  Admin →
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  18. 6 votes
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  19. Vaccination/Medical flags

    I would love to see an area to input/select vaccination information, and maybe a way to flag it if the vaccination is expired, or maybe just a way to highlight. Tired eyes can skip over information like that just typed in notes. Some way to flag or make a notice of pets with medical issues, such as seizures, would be nice as well.

    14 votes
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    started  ·  0 comments  ·  Admin →
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  20. Add the abilty to insert photos/graphics into a campaign

    this would make the campaign more attractive, and encourage customers to read the emails.

    69 votes
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