Show alert when booking, and add alert symbol to schedule view without having to hover each appointment
When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.
Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.
Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book the rest of a given day, and it's impractical to hover over each appointment to see if the new appointment is possible based on potential conflicts, issues (alerts) etc... e.g. We try not to book cats if there is a constant cage barker in during that time, and the only way to find that is to hover each appointment.
Proposed solution: Display the alert symbol (!) in a prominent spot in each appointment window so you know which appointment to hover over to see critical information while looking at the schedule view.
Hi, when you add the appointment and search for the pet, if you hoover over the (!) it will bring up the note.
AdminPetstar (Employee, Petstar) commented
No problem, if you suggest just for the extra notification in the appointments that would be best ;)