Instead of deleting off a dog, can we have the option to mark as passed away or deceased. I like to keep a record of all dogs ever groomed so would prefer not to have to delete the dog once passed.

So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

With add on options such as Stripe, PayPal, and more, allowing credit cards via the system simplifies end of day processing, close out and reconciliation. Partnering with companies such as Stripe allows integration with the online booking form and the ability to eliminate bounced checks, no shows, cancellation policies, etc.

I would like to try this program out from what I've seen so far I really like it however the online booking part is not apart of the free trial and I would like to try it before pay 30 a month and not knowing if it's going to be what I want.

Add box for color of dog

Some pets are rescued or just at an age where the owner doesn't know the pets exact age

Running out of space to document incidents and grooming records in each dog profile. More space is needed in each field to hold all recorded info.

I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!

Change neutered to neutered/spayed OR have 2 boxes to choose from

I am a mobile groomer and I'm currently using another booking system that has an app which is great to keep track.
I would love to switch to petstar but no mobile app puts me off.
Could you please consider as everyone has a smart phone these days and I'm sure a lot of groomers wold find it incredibly useful.

This would allow us to add in other family member's names, etc as opposed to just being stuck with "home, work & mobile" spaces. It would also allow us to add and see alternate contacts on the first page instead of having to go to the pet's info page to see "alternate contact". Thank you!

export data to excel sheet

We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?

Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.

Make it so you can just put in the age number and maybe an auto calculator to update the age. Not all pet owners know their pets DOB

We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.