General

Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Cross Breed Dog & Cat

    As part of the standard package there should be the option to enter a breed as Cross breed. You have all the pedigrees but a very large percentage of dogs & cats are not pedigree.
    Subscribers to the advanced version can add new breeds but not those using the standard.

    4 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • Show what service the client is getting on the schedule page without clicking on the appointment

      So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

      3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • export data to excel sheet

        export data to excel sheet

        3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • have an option on booking appointments or events to mark them all day

          Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.

          4 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • 2 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Print daily schedule suitable for mobile groomer

              We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Pets age

                Make it so you can just put in the age number and maybe an auto calculator to update the age. Not all pet owners know their pets DOB

                3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Date appointment booked

                  when you look in a dogs booked appointment list want it to show the date the appointment was booked and time and ideally a box to put your name in when you book it

                  3 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • booking a new appointment directly from the current appointment before they leave

                    We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
                    Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

                    14 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Be able to book an appointment when on the client details

                      So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

                      9 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Is there a way to customize the schedule view?

                        Is there any way to change the display of the schedule? ie., font size, font style, background color, color code services, etc.?

                        5 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Admin →
                        • DELETE ADVANCED BOOKINGS AT ONCE INSTEAD OF INDIVIDUALLY

                          The ability to delete advanced appointments if schedule changes, instead of going through 6 monthly occurrences and deleting one by one. For example, tomorrows appointment needs to cancel and make it for the following Monday, but I've already done 6 occurrences on a 4 weekly schedule, so need to delete them all and re-advance book from next Mondays date. Currently I have to do them one by one for 6 occurrences and sometimes more then 1 pet per booking.

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • be able to upload more than 1 picture. Before and after shots would be helpful

                            be able to upload more than 1 picture. Before and after shots would be helpful

                            7 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • 3 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • 3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Make a way of paying off the charge ie as BACS, cash or cheq so easier to cash up with financial report

                                  It would be much easier to cash up and work out how much to bank of each type if you could pay off as BACS, cheq or cash. Thanks

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Ability to personalise appointment times on the schedule of each day so we don't have to look in diary to see which appointment is available

                                    I have set appointment times which change from day to day, up to 20 appointments a day. I would like to be able to put these times directly onto the schedule instead of having to change them each time I book in a customer. At the moment the appointment times are only on the hour and this is not practical when you have dogs coming in say at 9:00, 9:10, 9:20, 9:30, 11:00, 11:10, 11:30 etc throughout the day. I have to have a separate sheet of paper stuck by the PC stating the available appointments and times for each…

                                    6 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Admin →
                                    • Grooming info be held in 1 place under each dog not under owner appts

                                      I still use paper client cards because I want to quickly browse previous grooming info. Having to look under each appointment date to see previous lengths etc via owner page is too messy. Would be easier if there was some way to have tab or in notes that had date.. And then what groomer did, followed by next appointment date and appropriate info and so on. Like a log.

                                      13 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • 4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                        • pictures from mobile

                                          I would like to upload dogs picture from mobile or tablet!

                                          6 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base