General
Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.
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5 votes
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One email only with all dogs listed when made under advanced appt option.
With 2 or more dogs in same family why send individual emails? One email with all dogs names listed would be best
6 votes -
5 votes
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2 votes
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Pet Has Checked In Tab/ Also a Phone or Tablet Application?
This way it doesn't just show the appointment that was made along with no show and completed. Also anything in the works or possibilities for a phone/ipad/tablet app?
4 votes -
Have online booking delete times/dates that are no longer available.
Have each service have a maximum capacity (eg boarding 5 runs, grooming 1 appt at a time per user) and when the capacity is reached, that date/ time is no longer available for an online booking customer to request. That way they can move on to the first available spot before sending the request.
1 vote -
Weight Space under dog info
My pricing goes by weight so I spot for weight under pet info would be nice.
2 votes -
Have the option to mark a dog as deceased instead of completely deleting from system
Instead of deleting off a dog, can we have the option to mark as passed away or deceased. I like to keep a record of all dogs ever groomed so would prefer not to have to delete the dog once passed.
10 votes -
1 vote
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Show what service the client is getting on the schedule page without clicking on the appointment
So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.
28 votes -
Better Navigation Links Between Pages
I would like to be able to click on client names in the schedule/appointment screen and be taken to their client record. Often I have to go back to Client > Search for Client > Click on Client > Click On Pet > Click on Appointments to see how long they left between their last grooms or how much they were charged for a previous groom etc.
Similarly for adding a new breed, if I'm in a client record adding a pet and the breed isn't already in the list (especially for crossbreeds and miniature versions) I have to cancel…
3 votes -
When you click the list button it only shows the current day and not future dates.
The list button only shows the current days appointments and not the next day or subsequent days even if you are looking at a future date.
1 vote -
Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.
When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.
If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.
It would also avoid the risk of offending people if you don't remember them,…
18 votes -
reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.
Please reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.
1 vote -
Need more space in the cut note fields.
Running out of space to document incidents and grooming records in each dog profile. More space is needed in each field to hold all recorded info.
5 votes -
export data to excel sheet
export data to excel sheet
25 votes -
Have an option to put in the dogs rough age rather than the Date Of Birth (not many people know this)
Some pets are rescued or just at an age where the owner doesn't know the pets exact age
8 votes -
Make online booking part of the free trial
I would like to try this program out from what I've seen so far I really like it however the online booking part is not apart of the free trial and I would like to try it before pay 30 a month and not knowing if it's going to be what I want.
2 votes -
Create a mobile app.
I am a mobile groomer and I'm currently using another booking system that has an app which is great to keep track.
I would love to switch to petstar but no mobile app puts me off.
Could you please consider as everyone has a smart phone these days and I'm sure a lot of groomers wold find it incredibly useful.7 votes -
Add credit card processing capabilities
With add on options such as Stripe, PayPal, and more, allowing credit cards via the system simplifies end of day processing, close out and reconciliation. Partnering with companies such as Stripe allows integration with the online booking form and the ability to eliminate bounced checks, no shows, cancellation policies, etc.
1 vote
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