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  1. Allow documents to be attached to a client's file.

    Allow documents to be attached to a client's file. For instance, if a client provides a pet's vaccination information electronically, the ability to attach the document to a client or a specific client's pet would be helpful.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Financial report by groomer

    Since some groomers are paid commission it would be a lot easier if you could get a financial report by groomer that totaled their total sales. Right now I have to add up all the transactions to get a total.

    7 votes
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  3. 1 vote
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  4. Booking/diary management. Would like a button above daily calendar when clicked on shows booking rules so staff can refer 2 (admin setup)

    Free text area for admin to add/list/describe salon booking rules - so staff can click on (have drop down list) to remind them of booking rules.

    We have different numbers of staff cover on different days and sometimes staff forget, so appts get made incorrectly. Currently my booking rules are written on a whiteboard but it would be super helpful to contain and have to hand this information within the diary - especially if on odd occasion am away from salon but might book a dog in.

    1 vote
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  5. 1 vote
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  6. A cancellation list.

    I have a note pad that gets flung around my salon with a cancellation list on. It would be handy if I had one connected to the software with a notes bit that we can note down when there future appointment is for.

    13 votes
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  7. 14 votes
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  8. 19 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Have online booking delete times/dates that are no longer available.

    Have each service have a maximum capacity (eg boarding 5 runs, grooming 1 appt at a time per user) and when the capacity is reached, that date/ time is no longer available for an online booking customer to request. That way they can move on to the first available spot before sending the request.

    11 votes
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  10. Acct update notices:

    We should be getting a notice that our acts are due for updating. Instead my acct was just locked until I updated, with no notice, and I cannot see my schedule. This is very stressful as PayPal will not allow me to just pay with my CC and I am waiting for my bank acct to be verified so I can add money to my PayPal acct. of which I’ve never had to do in order to update my Petstar acct.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Loyalty overview

    Have a quick easy to view number of how many times a customers has visited

    4 votes
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  12. Show what service the client is getting on the schedule page without clicking on the appointment

    So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

    31 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.

    When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.

    If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.

    It would also avoid the risk of offending people if you don't remember them,…

    25 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have an option to put in the dogs rough age rather than the Date Of Birth (not many people know this)

    Some pets are rescued or just at an age where the owner doesn't know the pets exact age

    13 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. HAVE THE PREVIOUS GROOMING NOTES AND SERVICE ON AT CHECKIN

    HAVE THE PREVIUOUS GROOMING NOTES AVAILIABLE SO THAT WHEN SCHEDULING WE CAN DICUSS WITH THE CLIENT EXACTLY WHAT PREVIOUS GROOMS THEY HAD SO THEY CAN DECIDE EASIER WHAT THEY WANT IT IS ALSO EASIER IF WE CAN JUST CLICK ON A PREVIOUS GROOM AND USE IT FOR THE NEW GROOM INSTEAD OF REWRITING THIS WILL SAVE A LITTLE TIME

    1 vote
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  16. Which groomer groomed the pet?

    I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!

    8 votes
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    started  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to book an appointment when on the client details

    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

    34 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Pets behaviour drop down list

    Is it possible to expand the list of options or for us to tailor our own list?

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. connect schedule to client search

    make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

    15 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. colour change appointments for inbetweener grooms or just bath no grooming

    colour change appointments for inbetweener grooms or just bath no grooming

    29 votes
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