Noticed you can't book two dogs with the same owner, you have to come out to do the next dog for the owner

Have a button that you can click if you dont want to double book yourself

Enable customers to select what groomer they want to groom their dog on the online customer Appointment request system.

It would also be beneficial if there was a decline the appointment and notify the customer,

It would be nice to know that a new client has signed terms & Conditions so you don’t have to remember to check.

So at a glance you can see what types of services you have planned that day or week ie inc teeth cleaning or bath only or handstrip etc

I would like to send conformation emails but i don't want them receiving thank you messages as well after every groom! Especially people that have already re booked, they don't need a thank you email to tell them to re book. I would rather not have to stop marking grooms as complete so i can turn on confirmations.

All of our clients do not share or do not use their email so it would be nice to be able to send a text for no-show clients and also for rebooking clients we haven't seen in 4-6 weeks.

More option on the colour of the template for booking to make more corporate. Currently only 3 options

It seems you have to email or text clients a link to electronically sign documents. It would be easier, especially for elder clients, to allow them to sign their contract in person on my tablet.

Showing graphs of your appointments month by month so you can see the increase or decline to enable you to work out when you need to increase revenue or your harder months to allow you to prepare for them. And to have a an over view the longer you use shake your tail. For example an over view of the year to see dips and rises of customers.

Currently every service you book is under a default time, but if you're just booking in a nail clip this takes 15 minutes, a wash is between 30mins to an hour, grooms are 1.5-2.5 hours. It's really annoying having to adjust each one manually when booking appointments and would be great if they were all automated. It would be even better if each breed had the option to set a time scale as dogs like border terriers take the maximum of an hour but cockapoos and large dogs take around 2

We have paper contracts but it is hard to rember which customers have signed and which have not. To cover our backs it would be good to just take a pic and attach to there file and as a bonus have a contact signed button.

Maybe send out an email or have an alert when you sign in. I don't know how long the contract feature has been there for. I've only just noticed it!

for the accountant i need records of who paid card and who paid cash so it would be really helpful if you can record it in services so it shows up on the report when printed out.

Allow documents to be attached to a client's file. For instance, if a client provides a pet's vaccination information electronically, the ability to attach the document to a client or a specific client's pet would be helpful.

Highlight customers (different colour) who always rebook on the day to easily see regulars and target emails for those who don't rebook

On services you have an option to print receipt. You should have option to email receipt too.