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  1. System wont allow me to mark appointment as complete

    I am trying to mark an appointment as complete, but the page keeps on telling me that "something broke". Please advize on how to fix this

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Show what service the client is getting on the schedule page without clicking on the appointment

        So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

        28 votes
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          under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.

          When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.

          If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.

          It would also avoid the risk of offending people if you don't remember them,…

          21 votes
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            under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Be able to book an appointment when on the client details

            So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

            22 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Client Details - continuity

              When searching for a client or even creating a new one, there are various tabs.....one tab is appointments.
              Why cant the system allow for an appointment to be made at this point instead of the long winded way it is set up now.
              Instead, the client is created then we have to then select schedule to then make an appointment, select who for when we have just been in their file whilst creating it. Much quicker create a client profile AND book their first appointment at the same time.

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • NOTES section

                As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
                Can this be repeated automatically instead of retyping each visit?

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Video to view to see what the benefits are of upgrading

                  Video tutorial to show existing users on basic package what they would receive if they upgraded

                  1 vote
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Hi there my system won’t save any appointments

                    Please can someone contact me

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Show alert when booking, and add alert symbol to schedule view without having to hover each appointment

                      When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.

                      Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.

                      Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…

                      0 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • 2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e

                            a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 8 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • A cancellation list.

                                I have a note pad that gets flung around my salon with a cancellation list on. It would be handy if I had one connected to the software with a notes bit that we can note down when there future appointment is for.

                                8 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add a year calendar view..........

                                  In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • change of e mail message

                                    Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Integrate with ePosNow to take payments.

                                      ePosNow have many pet/grooming businesses that would benefit from this integration.

                                      8 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Holiday and Birthday emails

                                        We hope that in the near future we will be able to automatically send out holiday e cards to all of our wonderful clients. It would be wonderful if we were able to have a small hand in the creation as well (ex. adding a picture and name). Thank you! Have a happy and peaceful holiday.

                                        6 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • sales by groomer

                                          Being able separate financial activity by groomer. It makes pay easier.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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