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  1. Show alert when booking, and add alert symbol to schedule view without having to hover each appointment

    When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.

    Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.

    Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…

    0 votes
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      1 comment  ·  Admin →
    • 1 vote
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      • 1 vote
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        • a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e

          a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e

          2 votes
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          • 6 votes
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            • Add a year calendar view..........

              In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.

              3 votes
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              • change of e mail message

                Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders

                1 vote
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                • Integrate with ePosNow to take payments.

                  ePosNow have many pet/grooming businesses that would benefit from this integration.

                  6 votes
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                  • Holiday and Birthday emails

                    We hope that in the near future we will be able to automatically send out holiday e cards to all of our wonderful clients. It would be wonderful if we were able to have a small hand in the creation as well (ex. adding a picture and name). Thank you! Have a happy and peaceful holiday.

                    6 votes
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                    • sales by groomer

                      Being able separate financial activity by groomer. It makes pay easier.

                      1 vote
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                      • Create video tutorials for how to use this software

                        It would be nice to be able to go to YouTube to watch how certain features work with this software.

                        2 votes
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                        • add an area to add products, similar to how you can add services

                          If you know a client uses a particular product regularly and you sell it - you can remind them to make the purchase. Adding an inventory function would be nice too.

                          1 vote
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                          • 15 votes
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                              1 comment  ·  Admin →
                            • To be able to just enable no show emails

                              I would like to just turn on no show emails/texts, without people having to receive confirmation, reminders and thank yous. I feel that is too many emails. It would be good to be able to send them an automatic no show email without having to turn on all the others.

                              1 vote
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                              • 9 votes
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                                • NOTES AND AMOUNT TO SCHEDULE

                                  WE SHOULD BE ABLE TO WRITE A NOTE FOR EACH GROOMER OR RESOURSE TO LET THEM KNOW ABOUT EACH DAY OR TO BLOCK OFF THE APPOIUNTMENT TIMES THEY DONT WANT BOOKED OR THE AMOUNT OF DOGS EACH GROOMER WANTS

                                  2 votes
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                                  • Have online booking delete times/dates that are no longer available.

                                    Have each service have a maximum capacity (eg boarding 5 runs, grooming 1 appt at a time per user) and when the capacity is reached, that date/ time is no longer available for an online booking customer to request. That way they can move on to the first available spot before sending the request.

                                    8 votes
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                                    • One email only with all dogs listed when made under advanced appt option.

                                      With 2 or more dogs in same family why send individual emails? One email with all dogs names listed would be best

                                      8 votes
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                                        1 comment  ·  Admin →
                                      • 5 votes
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                                        • 2 votes
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