Since some groomers are paid commission it would be a lot easier if you could get a financial report by groomer that totaled their total sales. Right now I have to add up all the transactions to get a total.

Allow documents to be attached to a client's file. For instance, if a client provides a pet's vaccination information electronically, the ability to attach the document to a client or a specific client's pet would be helpful.

Free text area for admin to add/list/describe salon booking rules - so staff can click on (have drop down list) to remind them of booking rules.

We have different numbers of staff cover on different days and sometimes staff forget, so appts get made incorrectly. Currently my booking rules are written on a whiteboard but it would be super helpful to contain and have to hand this information within the diary - especially if on odd occasion am away from salon but might book a dog in.

I have a note pad that gets flung around my salon with a cancellation list on. It would be handy if I had one connected to the software with a notes bit that we can note down when there future appointment is for.

We should be getting a notice that our acts are due for updating. Instead my acct was just locked until I updated, with no notice, and I cannot see my schedule. This is very stressful as PayPal will not allow me to just pay with my CC and I am waiting for my bank acct to be verified so I can add money to my PayPal acct. of which I’ve never had to do in order to update my Petstar acct.

So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

HAVE THE PREVIUOUS GROOMING NOTES AVAILIABLE SO THAT WHEN SCHEDULING WE CAN DICUSS WITH THE CLIENT EXACTLY WHAT PREVIOUS GROOMS THEY HAD SO THEY CAN DECIDE EASIER WHAT THEY WANT IT IS ALSO EASIER IF WE CAN JUST CLICK ON A PREVIOUS GROOM AND USE IT FOR THE NEW GROOM INSTEAD OF REWRITING THIS WILL SAVE A LITTLE TIME

I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!

So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

colour change appointments for inbetweener grooms or just bath no grooming

this would make the campaign more attractive, and encourage customers to read the emails.

I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

When searching for a client or even creating a new one, there are various tabs.....one tab is appointments.
Why cant the system allow for an appointment to be made at this point instead of the long winded way it is set up now.
Instead, the client is created then we have to then select schedule to then make an appointment, select who for when we have just been in their file whilst creating it. Much quicker create a client profile AND book their first appointment at the same time.

As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
Can this be repeated automatically instead of retyping each visit?