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  1. In the settings for customer online appointment request, the option to select a resource ie the preferred groomer.

    Enable customers to select what groomer they want to groom their dog on the online customer Appointment request system.

    It would also be beneficial if there was a decline the appointment and notify the customer,

    4 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Be able to upload a signed contact to file and alert us when contract not signed

    We have paper contracts but it is hard to rember which customers have signed and which have not. To cover our backs it would be good to just take a pic and attach to there file and as a bonus have a contact signed button.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Be able to book an appointment when on the client details

    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

    35 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. the re book facility back please

    the re book button as before after completing the dog

    22 votes
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    planned  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. New client email

    It would be great if the was a welcome email that would automatically go out to new clients, with a new client form in it. That way, you could simply get their email instead of getting all that info over the phone. And since it would be coming from petstar, maybe it could automatically be entered into the client's file. Not sure maybe this is too ambitious, but it does hurt to ask. :)

    32 votes
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    planned  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. A way to enter the pets birthday so that when the actual birthday day arrives, an email is sent automatically to the customer with a message

    Add a grid to input pet's birthday. When day arrives, an email is sent automatically to customer with a standard message "happy birthday to......"

    65 votes
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    planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. appointments and schedule at multi locations- with a Master overview

    I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

    45 votes
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    planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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