Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.
122 results found
You can ad a ‘Tip’ service and overide the price under the appointment services tab
a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e
a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e7 votes
Bring back the RESOURCE button.
My business highly depended on the resource button as I have three stylists within my work team. Yes each are colour themed, however it is extremely confusing when you already have 15 dogs scheduled for that day and each groomer's client is dotted about (rather than a specific section). This is enough to make me cancel by subscription and move to another.3 votes
Have the option to mark a dog as deceased instead of completely deleting from system
Instead of deleting off a dog, can we have the option to mark as passed away or deceased. I like to keep a record of all dogs ever groomed so would prefer not to have to delete the dog once passed.18 votes
A pet can now be marked as deceased, still remains on client record.
This can be added under Medical notes for a pet
Create a mobile app.
I am a mobile groomer and I'm currently using another booking system that has an app which is great to keep track.
I would love to switch to petstar but no mobile app puts me off.
Could you please consider as everyone has a smart phone these days and I'm sure a lot of groomers wold find it incredibly useful.11 votes
Which groomer groomed the pet?
I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!7 votes
This feature already exists, simply change the schedule view to resource.
allow breed specific search we had a lost dog and all groomers were searching there records only had breed of dog
one of my workers found a dog and all the groomers in the area were looking to see if they had this dog for the grooming so we could contact the owner. it took me hours to look threw my hard cards instead of just putting the breed into the search box and getting a client list by breed it would have saved so much time. the dogs owner was found. It was another grooming salons dog and she said she had to do the same thing, it is what we call a holiday dog. they dont live on the peninsula year around.
one of my workers found a dog and all the groomers in the area were looking to see if they had this dog for the grooming so we could contact the owner. it took me hours to look threw my hard cards instead of just putting the breed into the search box and getting a client list by breed it would have saved so much time. the dogs owner was found. It was another grooming salons dog and she said she had to do the same thing, it is what we call a holiday dog. they dont live on the…1 vote
export data to excel sheet
export data to excel sheet30 votes
This is already possible to email or text
Date appointment booked
when you look in a dogs booked appointment list want it to show the date the appointment was booked and time and ideally a box to put your name in when you book it3 votes
put your prices in UK pounds if your system works in the UK !
put your prices in UK pounds if your system works in the UK !1 vote
I dont know if this exists already but i would like the option of seeing who has cancelled their appointment, as i dont do the booking and would like to keep a track of who has booked and who has cancelled1 vote
This already exists, an appointment status should be marked as Cancelled
Need to have the ability to schedule recurring appointments, including adjusting specific appointments.3 votes
This already exists
be able to upload more than 1 picture. Before and after shots would be helpful
be able to upload more than 1 picture. Before and after shots would be helpful11 votes
I think it would be really benifical for some kind of pop up to occur when going to book or search a dog on the system.
For example: if the dog requires a particular groomer, or has a serious health problems and needs special treatment, or is particularly naughty then I a pop up will come onto your screen when you try to book in. Then you can work out how much extra time you may need ectect
I hope this makes sense lol1 vote
Hi Amanda, Alerts already exist, simply visit the client record and click the Alert button, then when booking a future appointment the search results return a warning, also the client record will also show a popup alert
pictures from mobile
I would like to upload dogs picture from mobile or tablet!6 votes
Ability to view the breed of the dog when searching for its name
We have many dogs with the same name on our books and I cannot remember each of their surnames, so when I search for 'Alfie' for example I have 10 Alfies pop up and I cannot tell which one I want to select because the search only mentions the surname and not the breed of the dog. It would be useful to view the breed of the dog/cat when you search for the name.8 votes
This already exists, the search will return pet name, last name and breed.
Grooming info be held in 1 place under each dog not under owner appts
I still use paper client cards because I want to quickly browse previous grooming info. Having to look under each appointment date to see previous lengths etc via owner page is too messy. Would be easier if there was some way to have tab or in notes that had date.. And then what groomer did, followed by next appointment date and appropriate info and so on. Like a log.13 votes
Believe this has already been implemented.
For various dogs on a overlapping situation (boarding at the same time) - multi-pal colors to choose from
When having more then single dog for boarding and grooming at the same time, the possibility to choose a different color to each one when adding them to the schedule (instead the single color of blue). I don't mind when task completed that the color will stay green but it makes different for me when the task is still in action.1 vote
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