General
Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.
122 results found
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Add Resources on the Financial Reports
It would be great if we could add Resources to the financial report so we know what resource completed the services.
6 votesAvailable in ShakeYourTail
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For those groomers in the United States, it would be helpful to have a 12 hour clock. The 24 hour clock can be confusing to those unfamilia
For clients and groomers in the United States, having a 12 hour clock for appointments would be helpful. The email reminders might be confusing in the 24 hour clock formar.
6 votes -
I feel this could be good if you
•Have it in a moblie app for easy access.
•it needs to think faster.
•it needs to be able to sync with your phone contacts so that your not having te right (double handle) clients details.
(I find it a very big time waster)
•I can take more than one pet with me and having to type in two dogs for the one job is time wasting.
And
•on the schedule (when opened out to a full week) having things planed in is awful to see, you really need to just open it to a day schedule and even then…6 votes -
5 votes
Available in ShakeYourTail
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5 votes
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4 votes
Completed, you can now set each resource working hours
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Make it suitable for cattery/kennel bookings
How about a similar/same system for catteries & kennels. Instead of appointment times you would have arrival date & collection date plus a field for penthouse/pen number. The reminder system is such a good idea I'd like to make use of this.
I'd be really happy to help on something like this.4 votesThis can be achieved by booking a pet to a resource (premier version)
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Allow us to type in our own breeds....
Allow us to type in dog breed box. If it came up with suggestions as you start typing that would could then choose if we wish - this would eliminate us having to scroll through that very long list of breeds.
3 votes -
Create the ability to delete things.
Without the ability to delete scheduled items and services, etc. this software is useless. No offense but I won't be using it anymore until this happens.
3 votesYou can delete an appointment at any point, until you change the appointment to “Completed” it then becomes locked.
You can delete items & services, by clicking on the menu “Item & Services” click on the item you want to delete and press “Delete”
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is that any way to record walk-in customer ?
customer can make appointment and also can be walk-in. a record that can show this customer normally do walk in or making appointment.
3 votesPet Schedule must have a client &pet in order to book an appointment too, its also beneficial to have this information so you will be able to send marketing communications\reminder to the customer.
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I would like to see a total in 'financial Activity' in the new website: shake a tail
It would be extremely useful if, like petstar, the new website (shake a tail) had a total in the financial activity.
For example, if I put in the 1st of Jan to the 1st of Feb I would like to see the total of the money I made for that month, I see it still has the individual prices but that tallied up at the end would make things a lot easier for me3 votesHow about that for service? – Done!
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for clients wanting to bring multiple pets on the same day/time it would be really handy if you had the option to add all pets at once
its very time consuming adding each individual pet to the diary when the clients has 3 or 4. I would be so handy to have an option to add all pets to the diary that belong to that client.
3 votesHi Beth,
This can already be completed by selecting the “Advance” appointment option on the schedule screen. -
New breeds like cavapoo.cachon.cokerpoo etc.. Which is not in the system
Ability to choose new breeds like cavachon.cockerpoo.cavapoo which are not listed.
3 votesYou can add your own custom breeds under the “Breed” menu, press “New Breed”
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Recurring appointments
Need to have the ability to schedule recurring appointments, including adjusting specific appointments.
3 votesThis already exists
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3 votes
This can be added under Medical notes for a pet
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Dog walker option
All lot of dog walkers bring in dogs, would it be possible to have a number of dogs under a dog walker but also have the owners details still there.
3 votesThis already exists if you use our Premier Version
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Can we have a Cocker Poo as a breed and Labradoodle ?
Can seem to select Labradoodle or Cockerpoo from drop down menu for breed of dogs
3 votesHi Liz, you can add you own custom breeds. on the top menu click “PET BREEDS” then click “+ New Pet Breed”
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Downloadable version
it would be better if you had a client version and it synchronised for backup reasons. That way the customer can still use the software withot interruption if the internet goes down!
3 votesPet Schedule is a cloud (online) service.Good news the home page https://schedule.petstar.co.uk/Home/Home is available offline, so should your internet go down you can still see who is in for the next 5 days and also the relevant contact details, So you can still use the system!
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3 votes
You can create this using our reporting section
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capability of setting up your own price per product/service
I am a mobile groomer that offers a number of different services and products. Not priced per breed but by size and fuel charges and some with discounted rates. It would be a great asset to be able to set up your own product/services and prices per item.
3 votesYou can do this, under the Items&Service Menu add your own items and prices
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