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  1. A way to enter the pets birthday so that when the actual birthday day arrives, an email is sent automatically to the customer with a message

    Add a grid to input pet's birthday. When day arrives, an email is sent automatically to customer with a standard message "happy birthday to......"

    60 votes
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      planned  ·  3 comments  ·  Admin →
    • Add the abilty to insert photos/graphics into a campaign

      this would make the campaign more attractive, and encourage customers to read the emails.

      54 votes
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      • appointments and schedule at multi locations- with a Master overview

        I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

        39 votes
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          1 comment  ·  Admin →
        • New client email

          It would be great if the was a welcome email that would automatically go out to new clients, with a new client form in it. That way, you could simply get their email instead of getting all that info over the phone. And since it would be coming from petstar, maybe it could automatically be entered into the client's file. Not sure maybe this is too ambitious, but it does hurt to ask. :)

          30 votes
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            planned  ·  2 comments  ·  Admin →
          • Show what service the client is getting on the schedule page without clicking on the appointment

            So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

            28 votes
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            • export data to excel sheet

              export data to excel sheet

              25 votes
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              • booking a new appointment directly from the current appointment before they leave

                We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
                Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

                23 votes
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                • Direct link from daily schedule to pet cut notes.

                  Have a direct link from daily schedule to pet cut notes so that they can be easily viewed QUICKLY and updated without having to go through the client lookup. The hover over the pet name in the schedule doesn't seem to work.

                  23 votes
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                    started  ·  5 comments  ·  Admin →
                  • Be able to book an appointment when on the client details

                    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

                    20 votes
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                    • colour change appointments for inbetweener grooms or just bath no grooming

                      colour change appointments for inbetweener grooms or just bath no grooming

                      19 votes
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                        1 comment  ·  Admin →
                      • the re book facility back please

                        the re book button as before after completing the dog

                        18 votes
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                          planned  ·  1 comment  ·  Admin →
                        • have a "time required" function for each dog.When booking the dog the end time automatically adjusts.

                          This would save time when booking regular dogs in. Allowing for an override function should it just be required.

                          18 votes
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                          • Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.

                            When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.

                            If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.

                            It would also avoid the risk of offending people if you don't remember them,…

                            18 votes
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                            • Feature for websites

                              I would like there to be a widget where clients can register all their information, schedule appointments, cancel appointments, etc... At the same time keeping the privacy of all my clients info away from the public.

                              17 votes
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                                started  ·  1 comment  ·  Admin →
                              • Add the ability to send SMS miss you reminders as well as email as if clients do not have email the miss out on the reminders

                                We have quite a large number of elderly clients and although they do have mobile phones they have get to get computers and email, this means that they don't get the miss you emails. If a SMS could be sent as well it would be worth it for the small cost of a text.

                                13 votes
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                                • 13 votes
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                                  • connect schedule to client search

                                    make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

                                    12 votes
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                                    • add till and banking to program printable and able to be emailed to accountant

                                      be able to cash off each client the method they paid then print and email banking for end of day/week/month

                                      12 votes
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                                      • Allow to add animals other than cat or dog.

                                        I am pet sitting some rats but had to add them in as cats as I could only pick cat or dog from the type of animals drop down box when adding a new breed.

                                        12 votes
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                                        • Vaccination/Medical flags

                                          I would love to see an area to input/select vaccination information, and maybe a way to flag it if the vaccination is expired, or maybe just a way to highlight. Tired eyes can skip over information like that just typed in notes. Some way to flag or make a notice of pets with medical issues, such as seizures, would be nice as well.

                                          11 votes
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                                            started  ·  0 comments  ·  Admin →
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