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  1. Have the option to mark a dog as deceased instead of completely deleting from system

    Instead of deleting off a dog, can we have the option to mark as passed away or deceased. I like to keep a record of all dogs ever groomed so would prefer not to have to delete the dog once passed.

    5 votes
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    • Show what service the client is getting on the schedule page without clicking on the appointment

      So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

      17 votes
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      • Add credit card processing capabilities

        With add on options such as Stripe, PayPal, and more, allowing credit cards via the system simplifies end of day processing, close out and reconciliation. Partnering with companies such as Stripe allows integration with the online booking form and the ability to eliminate bounced checks, no shows, cancellation policies, etc.

        1 vote
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        • Better Navigation Links Between Pages

          I would like to be able to click on client names in the schedule/appointment screen and be taken to their client record. Often I have to go back to Client > Search for Client > Click on Client > Click On Pet > Click on Appointments to see how long they left between their last grooms or how much they were charged for a previous groom etc.

          Similarly for adding a new breed, if I'm in a client record adding a pet and the breed isn't already in the list (especially for crossbreeds and miniature versions) I have to cancel…

          1 vote
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          • Make online booking part of the free trial

            I would like to try this program out from what I've seen so far I really like it however the online booking part is not apart of the free trial and I would like to try it before pay 30 a month and not knowing if it's going to be what I want.

            1 vote
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            • add box for color of dog

              Add box for color of dog

              4 votes
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              • Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.

                When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.

                If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.

                It would also avoid the risk of offending people if you don't remember them,…

                9 votes
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                • Have an option to put in the dogs rough age rather than the Date Of Birth (not many people know this)

                  Some pets are rescued or just at an age where the owner doesn't know the pets exact age

                  6 votes
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                    1 comment  ·  Admin →
                  • Need more space in the cut note fields.

                    Running out of space to document incidents and grooming records in each dog profile. More space is needed in each field to hold all recorded info.

                    1 vote
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                    • Which groomer groomed the pet?

                      I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!

                      6 votes
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                      • box/choice for spay or spay/neutered instead of just neutered

                        Change neutered to neutered/spayed OR have 2 boxes to choose from

                        1 vote
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                        • 5 votes
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                          • Create a mobile app.

                            I am a mobile groomer and I'm currently using another booking system that has an app which is great to keep track.
                            I would love to switch to petstar but no mobile app puts me off.
                            Could you please consider as everyone has a smart phone these days and I'm sure a lot of groomers wold find it incredibly useful.

                            2 votes
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                              planned  ·  0 comments  ·  Admin →
                            • Please add a pull down for contact phone numbers.

                              This would allow us to add in other family member's names, etc as opposed to just being stuck with "home, work & mobile" spaces. It would also allow us to add and see alternate contacts on the first page instead of having to go to the pet's info page to see "alternate contact". Thank you!

                              2 votes
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                              • export data to excel sheet

                                export data to excel sheet

                                9 votes
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                                • Print daily schedule suitable for mobile groomer

                                  We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?

                                  2 votes
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                                  • have an option on booking appointments or events to mark them all day

                                    Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.

                                    4 votes
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                                    • Pets age

                                      Make it so you can just put in the age number and maybe an auto calculator to update the age. Not all pet owners know their pets DOB

                                      4 votes
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                                      • booking a new appointment directly from the current appointment before they leave

                                        We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
                                        Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

                                        19 votes
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                                        • Be able to book an appointment when on the client details

                                          So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

                                          15 votes
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