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  1. 0 votes
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    • Have the option to mark a dog as deceased instead of completely deleting from system

      Instead of deleting off a dog, can we have the option to mark as passed away or deceased. I like to keep a record of all dogs ever groomed so would prefer not to have to delete the dog once passed.

      3 votes
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      • add box for color of dog

        Add box for color of dog

        1 vote
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        • box/choice for spay or spay/neutered instead of just neutered

          Change neutered to neutered/spayed OR have 2 boxes to choose from

          1 vote
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          • Have an option to put in the dogs rough age rather than the Date Of Birth (not many people know this)

            Some pets are rescued or just at an age where the owner doesn't know the pets exact age

            3 votes
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              1 comment  ·  Admin →
            • 5 votes
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              • Create a mobile app.

                I am a mobile groomer and I'm currently using another booking system that has an app which is great to keep track.
                I would love to switch to petstar but no mobile app puts me off.
                Could you please consider as everyone has a smart phone these days and I'm sure a lot of groomers wold find it incredibly useful.

                1 vote
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                • IS ANYONE ELSE HAVING PROBLEMS WILL ADVANCE APPOINTMENTS NOT LOADING?

                  Not allowing advance appointments, sending me to this support page

                  2 votes
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                  • Which groomer groomed the pet?

                    I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!

                    2 votes
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                    • Please add a pull down for contact phone numbers.

                      This would allow us to add in other family member's names, etc as opposed to just being stuck with "home, work & mobile" spaces. It would also allow us to add and see alternate contacts on the first page instead of having to go to the pet's info page to see "alternate contact". Thank you!

                      1 vote
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                      • Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.

                        When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.

                        If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.

                        It would also avoid the risk of offending people if you don't remember them,…

                        7 votes
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                        • Show what service the client is getting on the schedule page without clicking on the appointment

                          So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

                          14 votes
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                          • export data to excel sheet

                            export data to excel sheet

                            6 votes
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                            • Print daily schedule suitable for mobile groomer

                              We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?

                              2 votes
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                              • have an option on booking appointments or events to mark them all day

                                Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.

                                4 votes
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                                • Pets age

                                  Make it so you can just put in the age number and maybe an auto calculator to update the age. Not all pet owners know their pets DOB

                                  4 votes
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                                  • Be able to book an appointment when on the client details

                                    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

                                    13 votes
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                                    • Is there a way to customize the schedule view?

                                      Is there any way to change the display of the schedule? ie., font size, font style, background color, color code services, etc.?

                                      5 votes
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                                        1 comment  ·  Admin →
                                      • booking a new appointment directly from the current appointment before they leave

                                        We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
                                        Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

                                        18 votes
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                                        • Make a way of paying off the charge ie as BACS, cash or cheq so easier to cash up with financial report

                                          It would be much easier to cash up and work out how much to bank of each type if you could pay off as BACS, cheq or cash. Thanks

                                          7 votes
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                                            1 comment  ·  Admin →
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