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  1. Client Details - continuity

    When searching for a client or even creating a new one, there are various tabs.....one tab is appointments.
    Why cant the system allow for an appointment to be made at this point instead of the long winded way it is set up now.
    Instead, the client is created then we have to then select schedule to then make an appointment, select who for when we have just been in their file whilst creating it. Much quicker create a client profile AND book their first appointment at the same time.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • NOTES section

      As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
      Can this be repeated automatically instead of retyping each visit?

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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        • Hi there my system won’t save any appointments

          Please can someone contact me

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Video to view to see what the benefits are of upgrading

            Video tutorial to show existing users on basic package what they would receive if they upgraded

            1 vote
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Show alert when booking, and add alert symbol to schedule view without having to hover each appointment

              When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.

              Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.

              Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…

              0 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                  • change of e mail message

                    Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • A cancellation list.

                      I have a note pad that gets flung around my salon with a cancellation list on. It would be handy if I had one connected to the software with a notes bit that we can note down when there future appointment is for.

                      6 votes
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                      • a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e

                        a good idea to have a printable version of the day's grooms with notes, breed, notes , owners names and tel numbers, start and end time e

                        2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add a year calendar view..........

                          In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add a year calendar view..........

                            In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.

                            0 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • sales by groomer

                              Being able separate financial activity by groomer. It makes pay easier.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • add an area to add products, similar to how you can add services

                                If you know a client uses a particular product regularly and you sell it - you can remind them to make the purchase. Adding an inventory function would be nice too.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 7 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Integrate with ePosNow to take payments.

                                    ePosNow have many pet/grooming businesses that would benefit from this integration.

                                    8 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Acct update notices:

                                      We should be getting a notice that our acts are due for updating. Instead my acct was just locked until I updated, with no notice, and I cannot see my schedule. This is very stressful as PayPal will not allow me to just pay with my CC and I am waiting for my bank acct to be verified so I can add money to my PayPal acct. of which I’ve never had to do in order to update my Petstar acct.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • To be able to just enable no show emails

                                        I would like to just turn on no show emails/texts, without people having to receive confirmation, reminders and thank yous. I feel that is too many emails. It would be good to be able to send them an automatic no show email without having to turn on all the others.

                                        1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Create video tutorials for how to use this software

                                          It would be nice to be able to go to YouTube to watch how certain features work with this software.

                                          2 votes
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