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  1. Which groomer groomed the pet?

    I just noticed the new color option that can be used for each groomer and that is great. Thank you! However, the color goes away completely after the job is marked complete. Is there a way that the specific groomer's color and/or name could be seen just by looking at the appointment page. That way we can easily appoint the same groomer for the next appointment instead of looking at the hard copy information card to see who has been working with the dog consistently or who worked with him/her last, etc. THANK YOU!

    8 votes
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    started  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. booking a new appointment directly from the current appointment before they leave

    We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
    Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

    32 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Be able to book an appointment when on the client details

    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

    34 votes
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    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. DELETE ADVANCED BOOKINGS AT ONCE INSTEAD OF INDIVIDUALLY

    The ability to delete advanced appointments if schedule changes, instead of going through 6 monthly occurrences and deleting one by one. For example, tomorrows appointment needs to cancel and make it for the following Monday, but I've already done 6 occurrences on a 4 weekly schedule, so need to delete them all and re-advance book from next Mondays date. Currently I have to do them one by one for 6 occurrences and sometimes more then 1 pet per booking.

    13 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Vets tab - to save inputting time

    Can we have a facility for individual groomers to add the popular vet practices in the area to the system and then use a drop down box for the info to be completed?

    10 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. make the "we miss you" sms and email service specific and only if the client has not been in since the origional appointment

    I offer grooming as well as many other services. I want to send a "we miss you email" to my clients six weeks after their grooming appointment. I only want to send it to grooming clients and I only want to send it if they have not been in since that appointment. I think this should be possible

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pets behaviour drop down list

    Is it possible to expand the list of options or for us to tailor our own list?

    8 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. connect schedule to client search

    make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

    15 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. allow a section where you can enter in expenses

    So a separate program or spreadsheet doesn't have to be used, can there be a section where you enter in your business expenses (fuel, stock, tools etc)

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. colour change appointments for inbetweener grooms or just bath no grooming

    colour change appointments for inbetweener grooms or just bath no grooming

    33 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. have a "time required" function for each dog.When booking the dog the end time automatically adjusts.

    This would save time when booking regular dogs in. Allowing for an override function should it just be required.

    22 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add the abilty to insert photos/graphics into a campaign

    this would make the campaign more attractive, and encourage customers to read the emails.

    61 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. appointments and schedule at multi locations- with a Master overview

    I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

    45 votes
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    planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. NOTES section

    As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
    Can this be repeated automatically instead of retyping each visit?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Video to view to see what the benefits are of upgrading

    Video tutorial to show existing users on basic package what they would receive if they upgraded

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Show alert when booking, and add alert symbol to schedule view without having to hover each appointment

    When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.

    Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.

    Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…

    0 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. 2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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