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  1. the re book facility back please

    the re book button as before after completing the dog

    22 votes
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    planned  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Vaccination/Medical flags

    I would love to see an area to input/select vaccination information, and maybe a way to flag it if the vaccination is expired, or maybe just a way to highlight. Tired eyes can skip over information like that just typed in notes. Some way to flag or make a notice of pets with medical issues, such as seizures, would be nice as well.

    14 votes
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    started  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add the abilty to insert photos/graphics into a campaign

    this would make the campaign more attractive, and encourage customers to read the emails.

    66 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add the ability to send SMS miss you reminders as well as email as if clients do not have email the miss out on the reminders

    We have quite a large number of elderly clients and although they do have mobile phones they have get to get computers and email, this means that they don't get the miss you emails. If a SMS could be sent as well it would be worth it for the small cost of a text.

    14 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. New client email

    It would be great if the was a welcome email that would automatically go out to new clients, with a new client form in it. That way, you could simply get their email instead of getting all that info over the phone. And since it would be coming from petstar, maybe it could automatically be entered into the client's file. Not sure maybe this is too ambitious, but it does hurt to ask. :)

    33 votes
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    planned  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. A way to enter the pets birthday so that when the actual birthday day arrives, an email is sent automatically to the customer with a message

    Add a grid to input pet's birthday. When day arrives, an email is sent automatically to customer with a standard message "happy birthday to......"

    68 votes
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    planned  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. appointments and schedule at multi locations- with a Master overview

    I would like to see a program where I can see 2 or more shops. I would be able to take calls and book/ schedule at different locations. This would help me expand my business

    46 votes
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    planned  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Feature for websites

    I would like there to be a widget where clients can register all their information, schedule appointments, cancel appointments, etc... At the same time keeping the privacy of all my clients info away from the public.

    20 votes
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    started  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. NOTES section

    As a salon we like to write notes of the dogs groom, blades used, cycle and price and if any issues.
    Can this be repeated automatically instead of retyping each visit?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Video to view to see what the benefits are of upgrading

    Video tutorial to show existing users on basic package what they would receive if they upgraded

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show alert when booking, and add alert symbol to schedule view without having to hover each appointment

    When booking an appointment, searching for a pet displays the alert symbol beside the name, but does not show the alert itself if the pet is selected. To see the alert we need to open the customer profile, which takes away the booking window, and adds time to the booking process.

    Proposed solution: Have the alert pop up when the pet is selected in the search window while booking an appointment.

    Related: In the schedule view, there is no indicator that a pet has an alert without hovering over the appointment. The information in alerts can dictate how you book…

    0 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a year calendar view..........

    In schedule it would be useful to have a 12 month calendar pop up/drop down, as you would see at the bottom of a traditional diary. This would allow for a quick and easy way of booking appointments in advance. When a client asks for an appointment in say 6 weeks or 8 or 10 etc. When running a traditional diary this method was used on most appointments made.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. change of e mail message

    Hi we love your program, is it possible to change different message for different users as we run a dog training centre, and it would be great to send those customers reminders

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integrate with ePosNow to take payments.

    ePosNow have many pet/grooming businesses that would benefit from this integration.

    8 votes
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  16. Holiday and Birthday emails

    We hope that in the near future we will be able to automatically send out holiday e cards to all of our wonderful clients. It would be wonderful if we were able to have a small hand in the creation as well (ex. adding a picture and name). Thank you! Have a happy and peaceful holiday.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. sales by groomer

    Being able separate financial activity by groomer. It makes pay easier.

    1 vote
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  18. add an area to add products, similar to how you can add services

    If you know a client uses a particular product regularly and you sell it - you can remind them to make the purchase. Adding an inventory function would be nice too.

    1 vote
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  19. NOTES AND AMOUNT TO SCHEDULE

    WE SHOULD BE ABLE TO WRITE A NOTE FOR EACH GROOMER OR RESOURSE TO LET THEM KNOW ABOUT EACH DAY OR TO BLOCK OFF THE APPOIUNTMENT TIMES THEY DONT WANT BOOKED OR THE AMOUNT OF DOGS EACH GROOMER WANTS

    2 votes
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  20. 5 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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