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← Customer Feedback for Petstar

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129 results found

  1. Integrate with ePosNow to take payments.

    ePosNow have many pet/grooming businesses that would benefit from this integration.

    8 votes
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  2. To be able to just enable no show emails

    I would like to just turn on no show emails/texts, without people having to receive confirmation, reminders and thank yous. I feel that is too many emails. It would be good to be able to send them an automatic no show email without having to turn on all the others.

    2 votes
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  3. Create video tutorials for how to use this software

    It would be nice to be able to go to YouTube to watch how certain features work with this software.

    2 votes
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  4. Holiday and Birthday emails

    We hope that in the near future we will be able to automatically send out holiday e cards to all of our wonderful clients. It would be wonderful if we were able to have a small hand in the creation as well (ex. adding a picture and name). Thank you! Have a happy and peaceful holiday.

    6 votes
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  5. Loyalty overview

    Have a quick easy to view number of how many times a customers has visited

    4 votes
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  6. NOTES AND AMOUNT TO SCHEDULE

    WE SHOULD BE ABLE TO WRITE A NOTE FOR EACH GROOMER OR RESOURSE TO LET THEM KNOW ABOUT EACH DAY OR TO BLOCK OFF THE APPOIUNTMENT TIMES THEY DONT WANT BOOKED OR THE AMOUNT OF DOGS EACH GROOMER WANTS

    2 votes
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  7. EACH GROOMERS PERCENTAGE AND WHAT THEY MADE AND WHAT THE SHOP MADE

    IN THE FINACIAL ACTIVITY SHOW WHAT EACH RESOURCE MADE AND CALULATE THEIR PERCENTAGE OF INCOME

    1 vote
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  8. I would like to be able to attach documents to emails, ie maps/contracts.

    2 votes
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  9. Allow dual view of two locations, two subscriptions to one owner, as i have multiple sites and have to pay x3 times. Discount please

    Multiple user, discount price
    Multiple view to see which salon has bookings, busiest etc. and manage.
    All on one email instead of several as i have now.

    4 votes
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  10. HAVE THE PREVIOUS GROOMING NOTES AND SERVICE ON AT CHECKIN

    HAVE THE PREVIUOUS GROOMING NOTES AVAILIABLE SO THAT WHEN SCHEDULING WE CAN DICUSS WITH THE CLIENT EXACTLY WHAT PREVIOUS GROOMS THEY HAD SO THEY CAN DECIDE EASIER WHAT THEY WANT IT IS ALSO EASIER IF WE CAN JUST CLICK ON A PREVIOUS GROOM AND USE IT FOR THE NEW GROOM INSTEAD OF REWRITING THIS WILL SAVE A LITTLE TIME

    6 votes
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  11. Have online booking delete times/dates that are no longer available.

    Have each service have a maximum capacity (eg boarding 5 runs, grooming 1 appt at a time per user) and when the capacity is reached, that date/ time is no longer available for an online booking customer to request. That way they can move on to the first available spot before sending the request.

    31 votes
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  12. Have a cash or card payment selection when u complete each job easier to do end of day balance

    26 votes
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  13. Program a time slot for indivual animals ie some grooms only take 1 hour some 2 so to be able to set a time for each client

    5 votes
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  14. Input date of birth rather than scrolling through months and years!

    16 votes
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  15. Add the space bar in between area code and phone numbers it makes it difficult to read

    2 votes
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  16. Pet Has Checked In Tab/ Also a Phone or Tablet Application?

    This way it doesn't just show the appointment that was made along with no show and completed. Also anything in the works or possibilities for a phone/ipad/tablet app?

    4 votes
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  17. Weight Space under dog info

    My pricing goes by weight so I spot for weight under pet info would be nice.

    2 votes
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  18. When you click the list button it only shows the current day and not future dates.

    The list button only shows the current days appointments and not the next day or subsequent days even if you are looking at a future date.

    1 vote
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  19. One email only with all dogs listed when made under advanced appt option.

    With 2 or more dogs in same family why send individual emails? One email with all dogs names listed would be best

    12 votes
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  20. reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.

    Please reinstate the ability to sort the schedule by "Resource" as it is much clearer to see the day's appointments. PLEASE.

    1 vote
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