General
Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.
129 results found
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Add credit card processing capabilities
With add on options such as Stripe, PayPal, and more, allowing credit cards via the system simplifies end of day processing, close out and reconciliation. Partnering with companies such as Stripe allows integration with the online booking form and the ability to eliminate bounced checks, no shows, cancellation policies, etc.
5 votes -
Better Navigation Links Between Pages
I would like to be able to click on client names in the schedule/appointment screen and be taken to their client record. Often I have to go back to Client > Search for Client > Click on Client > Click On Pet > Click on Appointments to see how long they left between their last grooms or how much they were charged for a previous groom etc.
Similarly for adding a new breed, if I'm in a client record adding a pet and the breed isn't already in the list (especially for crossbreeds and miniature versions) I have to cancel…
7 votes -
Need more space in the cut note fields.
Running out of space to document incidents and grooming records in each dog profile. More space is needed in each field to hold all recorded info.
5 votes -
add box for color of dog
Add box for color of dog
8 votes -
box/choice for spay or spay/neutered instead of just neutered
Change neutered to neutered/spayed OR have 2 boxes to choose from
1 vote -
Have an option to put in the dogs rough age rather than the Date Of Birth (not many people know this)
Some pets are rescued or just at an age where the owner doesn't know the pets exact age
15 votes -
5 votes
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Please add a pull down for contact phone numbers.
This would allow us to add in other family member's names, etc as opposed to just being stuck with "home, work & mobile" spaces. It would also allow us to add and see alternate contacts on the first page instead of having to go to the pet's info page to see "alternate contact". Thank you!
3 votes -
Be able to add a "New Client" when checking the time they would like, rather than having to ask everyone if they have been before.
When someone calls, you always check the time they wold like if free. But if they are new, you have to create an account for them first, which means then leaving the schedule screen to enter a few details for the owner and dog, and going back to find the appointment time again.
If we could add a sort of "temporary" booking details, and compete a new account when the owner comes in, this could save a lot of swapping screens and questions for the client.
It would also avoid the risk of offending people if you don't remember them,…
39 votes -
Show what service the client is getting on the schedule page without clicking on the appointment
So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.
37 votes -
Print daily schedule suitable for mobile groomer
We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?
2 votes -
have an option on booking appointments or events to mark them all day
Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.
4 votes -
Be able to book an appointment when on the client details
So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.
36 votes -
Is there a way to customize the schedule view?
Is there any way to change the display of the schedule? ie., font size, font style, background color, color code services, etc.?
5 votes -
booking a new appointment directly from the current appointment before they leave
We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.35 votes -
Make a way of paying off the charge ie as BACS, cash or cheq so easier to cash up with financial report
It would be much easier to cash up and work out how much to bank of each type if you could pay off as BACS, cheq or cash. Thanks
7 votes -
DELETE ADVANCED BOOKINGS AT ONCE INSTEAD OF INDIVIDUALLY
The ability to delete advanced appointments if schedule changes, instead of going through 6 monthly occurrences and deleting one by one. For example, tomorrows appointment needs to cancel and make it for the following Monday, but I've already done 6 occurrences on a 4 weekly schedule, so need to delete them all and re-advance book from next Mondays date. Currently I have to do them one by one for 6 occurrences and sometimes more then 1 pet per booking.
19 votes -
4 votes
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allow for U.S. style phone number entry (area code) xxx-1234
and we call them cell # rather than mobile number
1 vote -
Area to record pet height on pet details. Many breeds vary drastically in height. Charges need to reflect those over the normal breed standa
To help with accurate work planning and charging apprpriately.
4 votes
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