General

Welcome to our forum page, here you can discuss ideas and request features as well as chat to your fellow pet schedule users and are staff to.

  1. Show what service the client is getting on the schedule page without clicking on the appointment

    So you dont have to click on each apointment to see what service they are getting, lets you have a quick look at what your day will be like and faster scheduling if double booking appointments.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Print daily schedule suitable for mobile groomer

    We do not always have mobile signal when out in the grooming van and therefore are still reliant on a paper daily schedule that includes name, address, number and dog details. Also somewhere for a completed signature. Is it not possible to create a printable report that includes these added details?

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. have an option on booking appointments or events to mark them all day

    Most calendars (google / outlook etc) have a facility to tick an all day box rather than selecting a time slot. If you are self-employed (as many groomers are) and use one calendar for work and private life combined this is essential. It's very useful for things like annual leave etc and also simple personal reminders like birthdays.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Be able to book an appointment when on the client details

    So the customer rings up (or is in front of you) you bring their details up and instead of the + sign at the top creating a new client why can it not make a new appointment. as you still have to go to the schedule and do it that way. it is very long winded.

    36 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Is there a way to customize the schedule view?

    Is there any way to change the display of the schedule? ie., font size, font style, background color, color code services, etc.?

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. booking a new appointment directly from the current appointment before they leave

    We are using Petstar have added our database of clients, booked them into the relevant day, clicked completed at the end of their visit following payment but would then like to click their booking to reschedule their next visit using those details on the screen rather than having to select via Client Search. Why do a search when their details are already shown on their current booking.
    Even with advanced appointment it does not automatically select the customers details. so this process then becomes complicated and timely.

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make a way of paying off the charge ie as BACS, cash or cheq so easier to cash up with financial report

    It would be much easier to cash up and work out how much to bank of each type if you could pay off as BACS, cheq or cash. Thanks

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. DELETE ADVANCED BOOKINGS AT ONCE INSTEAD OF INDIVIDUALLY

    The ability to delete advanced appointments if schedule changes, instead of going through 6 monthly occurrences and deleting one by one. For example, tomorrows appointment needs to cancel and make it for the following Monday, but I've already done 6 occurrences on a 4 weekly schedule, so need to delete them all and re-advance book from next Mondays date. Currently I have to do them one by one for 6 occurrences and sometimes more then 1 pet per booking.

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. allow for U.S. style phone number entry (area code) xxx-1234

    and we call them cell # rather than mobile number

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. allow a section where you can enter in expenses

    So a separate program or spreadsheet doesn't have to be used, can there be a section where you enter in your business expenses (fuel, stock, tools etc)

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. make the "we miss you" sms and email service specific and only if the client has not been in since the origional appointment

    I offer grooming as well as many other services. I want to send a "we miss you email" to my clients six weeks after their grooming appointment. I only want to send it to grooming clients and I only want to send it if they have not been in since that appointment. I think this should be possible

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vets tab - to save inputting time

    Can we have a facility for individual groomers to add the popular vet practices in the area to the system and then use a drop down box for the info to be completed?

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Pets behaviour drop down list

    Is it possible to expand the list of options or for us to tailor our own list?

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. For more than one dog per family checking them out by owner so you can have a total price for owner and not checking out 3 different dogs

    I have 3 dogs one family I have to add up on paper her total and check out 3 different dogs. is it possible to have it be totaled and checked out when completed all three get completed rather than individually doing all of them

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. connect schedule to client search

    make it accessible to search for a client and then pick the pet and book an appointment from there. Instead of changing tabs to the schedule one and then searching the pet again.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Direct link from daily schedule to pet cut notes.

    Have a direct link from daily schedule to pet cut notes so that they can be easily viewed QUICKLY and updated without having to go through the client lookup. The hover over the pet name in the schedule doesn't seem to work.

    23 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    started  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add an asterisk on tabs with info

    Helpful to indicate on top of tab if a photo exists or if anything entered into the medical notes to bring groomers attention to it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base